Summary
Overview
Work history
Education
Skills
Personal Information
Hobbies and Interests
Languages
References
Timeline
Generic
Sadia Mukhtiar

Sadia Mukhtiar

London,United Kingdom

Summary

Business manager with over 10 years of experience in office and contract management, specializing in enhancing operational efficiency. Proven ability to manage vendor relationships and execute complex contracts in large-scale environments. Expertise in IT Services, consultancy, and emerging technologies, with a focus on delivering innovative solutions. Strong negotiation skills and analytical capabilities drive successful outcomes aligned with organizational goals.

Overview

6
6
years of professional experience

Work history

Director

CENTRIX GLOBAL LTD
London
07.2023 - 07.2025
  • Managed daily office operations, ensuring seamless workflow, compliance, and a safe working environment across departments.
  • Tracked inventory levels of office supplies, preventing stock shortages.
  • Grew Centrix Global from a small team to a robust network of technical engineers and professionals, specialising in IT services, managed services, and third-party infrastructure maintenance.
  • Supervised and coordinated administrative staff and external contractors, monitoring performance and ensuring high-quality delivery of client projects within deadlines.
  • Maintained oversight of office services, including procurement of stationery, IT equipment, and facilities management, to support operational efficiency.
  • Handled all office correspondence, including responding to queries, complaints, and internal communications, maintaining a high level of professionalism and customer service.
  • Managed scheduling and coordination of meetings, internal events, and conferences; maintained companies databases and document control systems.
  • Demonstrated strong financial acumen through budget management, processing invoices, tracking office expenditures, and supporting financial reporting.
  • Liaised regularly with clients and vendors to ensure smooth communication and satisfaction, acting as the first point of contact for stakeholders.
  • Drafted and prepared formal documents such as business letters, internal reports, presentations, and procedural manuals.
  • Played a key role in implementing office procedures and business processes aligned with strategic goals and compliance standards.
  • Stayed up to date with technological developments, recommending and integrating tools and systems to enhance office productivity.
  • Led strategic acquisitions and partnerships that contributed to significant revenue growth and market expansion, positioning Centrix Global as a leader in IT support and solutions.
  • Fostered a performance-driven culture focused on excellence, accountability, and employee empowerment, resulting in a highly motivated and engaged workforce.
  • Acted as a liaison between teams and stakeholders, aligning efforts between Centrix Global and external partners to deliver optimal sourcing solutions for various IT projects.
  • Prepared detailed reports for senior management's strategic planning.
  • Performed regular audits on company expenditures, identifying potential cost-saving opportunities.
  • Ensured smooth day-to-day operations with diligent oversight of office tasks.
  • Maintained company records in compliance with legal requirements.
  • Negotiated contracts with vendors, ensuring cost-effective services and supplies.
  • Processed invoices and purchase orders with high attention to detail.
  • Utilised Microsoft Excel to manage spreadsheets and deliver specialised reports on company metrics.
  • Enhanced productivity through innovative management techniques.
  • Managed negotiations with clients to secure profitable contracts.

RECRUITMENT CONSULTANT

ZENTAR HEALTHCARE RECRUITMENT
London
05.2022 - 09.2023
  • Collaborated with healthcare organizations to identify staffing requirements and create tailored recruitment solutions, including contract management with clients.
  • Developed and negotiated contracts with healthcare providers to secure staffing agreements and terms, ensuring compliance and alignment with organizational needs.
  • Provided consultative advice to clients on market trends, salary benchmarks, and recruitment strategies to enhance their hiring processes.
  • Utilized recruitment software and databases to manage candidate pipelines, track progress, KPIs, and generate reports for client updates.
  • Managed the full recruitment cycle for healthcare positions, including booking nurses into London NHS and private hospitals for full-time and ad hoc shifts.
  • Developed and maintained strong relationships with healthcare clients and candidates, ensuring a comprehensive understanding of their staffing needs and preferences.
  • Increased business earnings by 50% through effective candidate placement and exceptional client service.
  • Conducted thorough candidate assessments, including interviews, reference checks, and skills evaluations, ensuring the right fit for both clients and candidates.
  • Successfully booked and coordinated the placement of nurses into London NHS and private hospitals for both full-time positions and ad hoc shifts, ensuring compliance with hospital requirements and high standards of care.

MANAGING DIRECTOR

DEEPSCALE TECHNOLOGIES
London
05.2019 - 01.2023
  • Spearheaded strategic initiatives to drive growth and innovation, positioning Deepscale Technologies as a leader in IT solutions and services.
  • Oversaw the development and execution of business strategies that resulted in significant revenue growth and increased market share.
  • Led technology procurement initiatives, enhancing vendor management processes and establishing best practices that resulted in improved operational efficiency.
  • Oversaw complex contract negotiations, including MOUs and Supply Agreements, to align with strategic business objectives and capture end-to-end strategic initiatives.
  • Developed and executed sourcing strategies across various technology domains, including Broadband, Video, IoT, and Mobile, ensuring alignment with industry standards and organizational goals.
  • Oversaw day-to-day office operations, including staff coordination, data management, financial records, and correspondence handling, ensuring smooth and compliant business functions.
  • Maintained office budgets, processed supplier invoices, and supported monthly financial reporting and expenditure tracking in collaboration with the accounts team.
  • Supervised and monitored the performance of administrative staff, ensuring adherence to company policies, performance targets, and high service standards.
  • Acted as a primary point of contact for clients and contractors, delivering exceptional customer service and maintaining strong working relationships with stakeholders.
  • Organised internal and external meetings, company events, and conferences; managed office calendars, bookings, and follow-up communications.
  • Ordered and maintained office supplies and IT equipment, managing vendor relationships and procurement activities within budget constraints.
  • Implemented and maintained health & safety procedures in compliance with company and legal regulations.
  • Created and managed business documentation, including letters, reports, presentations, and internal policies using MS Office and cloud-based tools.
  • Utilized strong finance and accounting acumen to optimize procurement spending, ensuring financial accountability and delivering significant cost savings.
  • Managed the Source to Pay lifecycle for critical suppliers, streamlining processes and enhancing visibility into procurement activities and supplier performance.
  • Cultivated strong negotiation skills to effectively manage relationships with key stakeholders, driving value-added services and strategic collaboration with vendors.
  • Implemented data-driven approaches to track and analyze procurement initiatives, providing executive management with regular updates on progress and synergy benefits.
  • Fostered a culture of excellence in communication across teams, ensuring clear and concise reporting on procurement activities and supplier interactions.
  • Fostered effective relationships with providers and stakeholders, prioritising customer value and collaboration within international teams.
  • Demonstrated strong negotiation and problem-solving skills, exhibiting a high degree of responsibility, integrity, and commitment in all contractual dealings.
  • Secured new clients through targeted marketing campaigns.
  • Negotiated profitable contracts, increasing company revenue.
  • Fostered partnerships to expand business opportunities.
  • Identified market trends, leading to business expansion opportunities.

Education

Master of Science (MSC) - Business Management , Business Planning , Financial Accounting

Brunel University London
London
01/2021 - 06/2023

MASTERS - BUSINESS ADMINISTRATION

Virtual University of Pakistan
01.2019 - 11 2020

CHARTERED ACCOUNTANT - Finacial Accounting and Reporting , Business Management , Business Communication

Institute of Chartered Accountants of Pakistan
Pakistan

Skills

  • Microsoft Office 365
  • Project Management Software
  • Financial controlling
  • Vendor and customer relationship management
  • Cloud tools
  • Video Conferencing
  • Verbal Communication
  • Written Communication
  • Active Listening
  • Presentation Skills
  • Negotiation Skills
  • Feedback Mechanism
  • Relationship Building
  • Empathy
  • Teamwork and Collaboration
  • Cultural Sensitivity
  • Conflict Resolution
  • Adaptability
  • Attention to detail
  • Coaching and Mentoring
  • Networking Skills
  • Cross-Functional Collaboration
  • Trust-Building
  • Business Management
  • Office Management

Personal Information

  • Date of birth: 08/20/97
  • Gender: Female

Hobbies and Interests

  • Volunteer Work and Community Service
  • Public Speaking and Networking
  • Mentoring or Coaching
  • Creative Writing or Blogging
  • Traveling and Cultural Exploration
  • Sports and Team Activities
  • Learning New Languages
  • Painting or Art
  • Book Reading
  • Technology and Innovation Enthusiasm
  • Business Ideas and Feasibility Research

Languages

English
Fluent
Urdu
Proficient (C2)
Hindi
Proficient (C2)
Punjabi
Fluent

References

References available upon request.

Timeline

Director

CENTRIX GLOBAL LTD
07.2023 - 07.2025

RECRUITMENT CONSULTANT

ZENTAR HEALTHCARE RECRUITMENT
05.2022 - 09.2023

MANAGING DIRECTOR

DEEPSCALE TECHNOLOGIES
05.2019 - 01.2023

MASTERS - BUSINESS ADMINISTRATION

Virtual University of Pakistan
01.2019 - 11 2020

Master of Science (MSC) - Business Management , Business Planning , Financial Accounting

Brunel University London
01/2021 - 06/2023

CHARTERED ACCOUNTANT - Finacial Accounting and Reporting , Business Management , Business Communication

Institute of Chartered Accountants of Pakistan

Similar Profiles

Create profile
Sadia Mukhtiar