Sadia Hussain
Manchester,Lancashire
Summary
Dynamic and bilingual professional with exceptional communication skills, both verbal and written, adept at delivering outstanding customer service. Demonstrates strong teamwork abilities, coupled with effective time management and problem-solving skills. Attention to detail and organisation, can work under pressure while maintaining high standards.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
Work history
Small business owner
Nayaab Dried Fruits and Nuts
Manchester, Lancashire
2025.05 - Current
- Launched new products to meet market demands.
- Sourced products from reliable vendors, maintained product quality standards.
- Developed sales strategy to expand market reach.
- Managed daily operations for smooth functioning of the business.
- Applied customer feedback to inform business strategy and foster continued loyalty.
Customer support associate
-
Manchester, Lancashire
2024.01 - 2025.05
- Resolving customer queries and concerns.
- Effective communication and problem-solving skills.
- Smooth operation of the support desk for excellent customer service.
- Managed accounts
Sales assistant
Dukinfield Convenience store
Manchester, Lancashire
2020.08 - 2022.09
- Customer engagement and relationship building
- Sales support and upselling techniques
- Handling customer inquiries and complaints
- Cash handling and payment processing
- Organisation and verbal communication
Education
GCSEs -
Whalley Range High School
Manchester 1996.09 - 2001.06
A-Levels - Business
Whalley Range Sixth Form
2001.09 - 2003.06
Skills
- Communication skills (verbal and written)
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving
- Attention to detail
- Organisation and planning
- Ability to work under pressure
- Bilingual
Languages
English
Native
Urdu
Proficient (C2)
Punjabi
Proficient (C2)
Timeline
Small business owner
Nayaab Dried Fruits and Nuts
2025.05 - Current
Customer support associate
-
2024.01 - 2025.05
Sales assistant
Dukinfield Convenience store
2020.08 - 2022.09
A-Levels - Business
Whalley Range Sixth Form
2001.09 - 2003.06
GCSEs -
Whalley Range High School
1996.09 - 2001.06