Sadaf Saeed

• Enhanced brand presence by driving commercial growth in key retail accounts.
• Maximised sales performance to refine customer experience and satisfaction levels.
• Developed strong relationships with clients, achieving repeat business success.
• Ensured achievement of business objectives and adherence to luxury standards across sales channels.
• Conducted thorough market research to identify growth opportunities.
• Implemented effective brand execution and visual merchandising strategies.
• Facilitated performance reviews, recognising areas needing enhancement in business management.
• Provided training focused on fostering retail excellence.

• Maintained smooth-running business operations by delegating priorities to staff abilities.
• Led and managed administrative staff to maintain smooth daily operations.
• Delivered KPI targets and improvements on consistent basis through excellent leadership.
• Developed organisational policies for administrative oversight and internal controls.
• Applied expertise in team leadership to address productivity and performance issues, motivating staff to achieve KPIs.

• Oversee day-to-day activities of team, ensuring tasks were completed to high standard.
• Led by example to maintain team motivation, ensuring daily tasks were performed accurately and efficiently.
• Managed store opening and closing, taking key holder responsibilities seriously to uphold robust security.
• Oversaw day-to-day activities of team, ensuring tasks were completed to high standard.
• Dealt with customer complaints and rectified product and service issues.

A leading brand of professional cosmetics, my role as a MAC Pro Team Artist involved

excellent makeup skills, with an equal flair for providing outstanding customer service and the ability to work towards and achieve sales targets and to work as part of a dedicated team, where I share ideas for delivering creative expertise, whilst working together to ensure the smooth and efficient running of a busy account.

As a MAC Pro Team artist, I have received ongoing training and development to polish my existing skills, whilst helping myself further develop my commercial expertise.

Highly involved in events with the brand as part of London Fashion weeks, Men's Fashion Week, BAFTAS, IMATS, Hampstead theatre festival, Central St Martins, Peaky Blinders, Launch of Pixie Lott, Sunday times journalist, RCA Graduate shows, Ralph&Russo show at V&A, Roland Mouret collection launch, Raised By wolves TV Series, West End Bares All, BAFTA Games Awards.

Property sales consultant highly involved in

Customer Service, Targets, Meet and Greet Clients, Negotiation Sales for Luxury homes and flats.

• Maintained consistently smooth buying and selling processes.
• Provided expert property purchasing advice to prospective buyers, building continued client trust and loyalty.

Duties included meeting Daily targets, high standard of customer service and relations, Selling and closing sales, handling financial documents and becoming a keyholder for the brand.

• Strengthened profit opportunities by effectively managing time and resources to meet sales objectives.

Managerial duties, Lead By Example, Daily/Monthly/Yearly Targets, ensuring Financial documents were completed, achieving sale objectives, skilled in Time Management, Cost controlling and enhancing productivity in the retail business.

• Mentored and motivated team to achieve targets ensuring continued progression and profitability.
• Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
• Maintained store appearance, including rack and shelving organisation, store lay out and phonogram planning.

Mainly office duties, dealing with Mortgages, pensions and savings ensuring financial documents were maintained.

• Oversaw organisation, filing and retrieval of financial records.
• Organised files, developed spreadsheets, faxed reports and scanned documents.
• Managed incoming and outgoing calls for busy office.