Sadaf Gholamian
London,Middlesex
Summary
Goal-oriented Team Manager dedicated to meeting team performance objectives and achieving set targets . Offering three years of extensive leadership experience in retail. Committed individual well-versed in providing thorough training, setting team goals and developing innovative strategies. Excellent oral and written communication skills paired with excellent time management and leadership abilities. Multi-tasking and well-known for creating positive workplace. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Driving event planning business development and growth. History prioritising events' needs and working with sales and marketing teams to meet events' booking targets. Eager to bring talent and expertise to growing organisation.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
Work history
Event and Group Coordinator
JW Marriott Grosvenor
London
01.2023 - Current
- Led and managed the planning of different size groups and events ranging from small to large scale
- Responsible for updating and managing the forecast for all future groups to maximize the accuracy of business expected revenue
- Prepared and led weekly group meetings to update other departments on the upcoming groups; any amendments and alterations to group stays and events effectively communicated to other departments in a timely manner
- Remarkable ability in handling complicated group bedroom blocks strengthened by in-depth knowledge of room operations at Grosvenor House
- Proficient in strengthening relationships with clients, guests, and colleagues from other departments
- Consult with clients to determine their event goals and needs prior to developing plans
- Worked to fully understand the budget and requirements for each event and generated event plans accordingly
- Ensured the accuracy of the revenue side of business by correct forecasting of groups and events
- Opera PMS, Opera Sales & Catering
- MARSHA
- EMPOWER
- Microsoft Office program
Assistant manager
JD Sports Wembley
03.2020 - 06.2022
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings
- Managed opening and closing procedures and recommended changes to enhance the efficiency of daily activities
- Promoted professional growth and facilitated talent development of each associate to drive performance excellence
- Processed payments for credit and debit cards and returned proper change for cash transactions
- Provided weekly work schedules to employees to accommodate business demands and vacation requests
- Supervised and evaluated staff to help improve skills, achieve daily objectives and attain advancement
- Maintained positive customer relationships by responding quickly to customer service inquiries
- Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures
- Reviewed sales and gross profit report to assess company efficiency
- ACHIEVEMENTSweeks management academy course in retail
- ( ILM Academy Programme Certificate)
- In this academy we were striving to split our focus between theories and practical
- I have covered the topics belo
- Diversity & Equality
- Communication and building the team
- Presentation skills
- Junior Merchandising
- Business intelligence
- Cultural intelligence
- Admin job 8- Recruitment
Education
Bachelor of Arts - Law
Tehran University
Iran 09.2011 - 06.2015
Master of Arts - Financial And Economic Law
Tehran University
Iran 09.2016 - 07.2018
GCSEs - Maths and English
South Themes College
London 09.2020 - 08.2021
Skills
- Ability to work under pressure
- Stock management
- Retail management
- Staff development
- Excellent customer service
- Time Management
- Team building
- Performance development planning
- Problem-solving
- Critical thinking
- Planning and organisation
- Microsoft Office
- Strong work ethic
- LANGUAGE —
- English
- Farsi
Interests
PERSONAL INFORMATION
, I enjoy staying active and attending gym regularly.
I am passionate about travelling to different countries and getting to know people and their cultures.
Languages
English
Advanced
Timeline
Event and Group Coordinator
JW Marriott Grosvenor
01.2023 - Current
GCSEs - Maths and English
South Themes College
09.2020 - 08.2021
Assistant manager
JD Sports Wembley
03.2020 - 06.2022
Master of Arts - Financial And Economic Law
Tehran University
09.2016 - 07.2018
Bachelor of Arts - Law
Tehran University
09.2011 - 06.2015
Similar Profiles
Vipin KumarVipin Kumar
Conference and Banqueting Floor Manager at JW Marriott Grosvenor House LondonConference and Banqueting Floor Manager at JW Marriott Grosvenor House London
Dina ZohrabiDina Zohrabi
Guest Relations Executive at JW Marriott Grosvenor HouseGuest Relations Executive at JW Marriott Grosvenor House
MARYAM SHAFIQMARYAM SHAFIQ
FOOD & BEVERAGE SERVICE EXPERT at London Marriott Hotel Grosvenor SquareFOOD & BEVERAGE SERVICE EXPERT at London Marriott Hotel Grosvenor Square
Himanshu JoganiHimanshu Jogani
Warehouse Operator at Sigma PharmaceuticalsWarehouse Operator at Sigma Pharmaceuticals
Sukaran VaidSukaran Vaid
Digital marketing analyst at Make It Lovely Hair and BeautyDigital marketing analyst at Make It Lovely Hair and Beauty