Sadaf Faghiri
London,Colindale, 11 Beaufort Square
Summary
Over the past few years, I’ve built strong expertise in managing operations and streamlining administrative processes. I confidently coordinate schedules, handle correspondence, and maintain organised records to keep everything running efficiently. I’m proactive in solving problems and communicate clearly—skills that have been essential in high-end luxury environments. In my next role, I’m focused on driving productivity and delivering exceptional support to both teams and clients.
Overview
8
8
years of professional experience
Work History
Back office manager
watches Of Switzerland
London, Greater London
05.2023 - 04.2026
- Processed data and entered orders into relevant systems, ensuring accurate and up-to-date records and documentation.
- Managed daily office operations, coordinated meetings, and scheduled appointments for seamless business functionality.
- Executed accurate clerical work for forms, files, and data entry, supporting efficient office operations.
- Welcomed visitors and informed relevant staff of guest arrival, enhancing office communication and visitor experience.
- Raised purchase orders, liaising with suppliers to keep all orders delivered on time and in full.
- Applied strong problem-solving skills to address and resolve office-related issues promptly, minimising disruption to business operations.
Sales Advisor
Rolex
London
04.2022 - 04.2023
- Resolved customer queries and complaints professionally, restoring satisfaction promptly.
- Achieved sales targets through strategic implementation of effective sales techniques.
- Collaborated with team members to exchange best practices, enhancing overall sales performance.
- Consistently achieved or surpassed sales targets.
Client advisor
Prada
London
11.2021 - 04.2022
- Collaborated with clients to establish tailored financial goals and objectives, enhancing overall financial planning.
- Monitored client accounts for significant changes, delivering timely advice and adjustments to optimise financial strategies.
Store Manager
Claudia Strater
Amsterdam
11.2017 - 12.2018
- Managed day-to-day store operations, including stock levels, staff rotas, and customer service standards.
- Led a team of 20 staff, providing training, performance feedback, and personal development support.
- Handled customer complaints, offering resolutions that maintained satisfaction and loyalty.
- Managed store budget, controlling expenses to ensure financial targets were met.
- Stored stock safely and securely to maintain quality of goods.
Education
Pre-univeristy education
RegioCollege University
Amsterdam2020
Higher General Secondary Education
Helenparkhurst College
Amsterdam2019
Skills
- Office administration
- Office management
- Purchase order management
- Data entry
- Meeting coordination
- Customer service
- Microsoft Excel
- Time management
- Problem solving
- Team collaboration
- Communication skills
Languages
English
Proficient
C2
Dutch
Proficient
C2
German
Advanced
C1
Arabic
Advanced
C1
Urdu
Proficient
C2
Persian
Proficient
C2
Hobbies and interests
- Pilates
- Hiking
- cosmetics and beauty
- Yoga
Timeline
Back office manager
watches Of Switzerland
05.2023 - 04.2026
Sales Advisor
Rolex
04.2022 - 04.2023
Client advisor
Prada
11.2021 - 04.2022
Store Manager
Claudia Strater
11.2017 - 12.2018
Pre-univeristy education
RegioCollege University
Higher General Secondary Education
Helenparkhurst College