SACHINI HEWAWASAM
Galle
Summary
Dynamic professional with expertise in Bancassurance sales, relationship building, and sales strategy development. Demonstrates strong communication skills and a commitment to customer service excellence. Proven track record in training and development, enhancing team performance and driving business growth. Aspires to leverage skills in a challenging role that fosters career advancement and contributes to organisational success.
Overview
15
15
years of professional experience
Work History
Senior Executive - Bancassurance
HNB General Insurance Ltd
Located in Hatton National Bank PLC, Galle Branch
01.2025 - Current
- Lead and manage bancassurance operations for the HNB Galle branch with a sales target of LKR 23 million
- Provide insurance support to three additional branches: Karapitiya, Yakkalamulla, and Koggala
- Monitor and oversee an annual business volume of LKR 32 million under the General Bancassurance channel
- Build and maintain strong relationships with branch managers and banking staff to drive collaboration
- Conduct client meetings and presentations to assess customer needs and deliver tailored insurance solutions
- Generate sales reports, track branch performance, and ensure achievement of KPIs
- Guide junior staff and support their development within the bancassurance channel
Executive - Bancassurance
HNB General Insurance Ltd
Located in Hatton National Bank PLC, Galle Branch
01.2020 - 12.2024
- Delivered customised insurance advice to bank customers, resulting in high conversion rates
- Consistently met and exceeded individual and branch-level sales targets
- Worked closely with bank staff to identify potential leads and cross-sell insurance products
- Organised promotional activities and insurance awareness campaigns within the bank
- Maintained a high standard of customer service, handling inquiries and resolving concerns efficiently
Junior Executive - Bancassurance
HNB General Insurance Ltd
Located in Hatton National Bank PLC, Galle Branch
01.2017 - 12.2019
- Promoted general insurance products to walk-in customers and existing bank clients
- Prepared policy documentation and assisted in proposal form completion
- Ensured prompt follow-up on leads and maintained updated customer records
- Developed knowledge of product portfolio and communicated benefits clearly to clients
- Coordinated with the underwriting department for timely policy issuance
Underwriting Assistant
HNB General Insurance Ltd
HNB General Inurance Ltd, Galle Branch
01.2014 - 12.2016
- Processed insurance proposals by evaluating risk factors and supporting accurate underwriting
- Ensured the timely issuance of policies by coordinating with internal teams and branch staff
- Maintained policy records and ensured compliance with company standards and procedures
- Supported the sales team with product information and documentation
- Implemented process improvements that enhanced operational efficiency and reduced errors
Team Member (Front Office )
Wanspathi Agro Pvt Ltd
Galle
01.2010 - 12.2014
- Managed front office operations, including customer service, call handling, and appointment scheduling
- Handled cash transactions accurately and maintained transaction records
- Assisted in day-to-day administrative duties and provided support to management
- Ensured a welcoming and professional environment for visitors and clients
Education
A-Levels - Commerce
Rippon Girls College
GalleGCSEs -
Rippon Girls College
GalleCertificate of Higher Education - English Language
The Beeline Campus (Pvt) Ltd
GalleSkills
- Bancassurance Sales & Relationship Management
- Insurance Product Knowledge (General Insurance)
- Client Needs Assessment & Tailored Solutions
- Branch Target Achievement & Performance Monitoring
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Process Improvement & Workflow Efficiency
- Underwriting & Risk Assessment
- Customer Service & Complaint Handling
Accomplishments
- Zonal Level Best Bancassurance Officer - From 2017 to 2024
- Best Performance HNB Galle in Southern Region - From 2016 to 2024 (Consecutive)
- Best Performance National Level HNB Galle Branch – 2015
Reference
Mrs Eranga Gunawardana
The Senior Manager, Colombo Region
Hatton National Bank PLC - Nugegoda.
0773642870
Mr Dushmantha Wijerathne
The Manager
HNB General Insurance Ltd - Ambalangoda
0773642870
Timeline
Senior Executive - Bancassurance
HNB General Insurance Ltd
01.2025 - Current
Executive - Bancassurance
HNB General Insurance Ltd
01.2020 - 12.2024
Junior Executive - Bancassurance
HNB General Insurance Ltd
01.2017 - 12.2019
Underwriting Assistant
HNB General Insurance Ltd
01.2014 - 12.2016
Team Member (Front Office )
Wanspathi Agro Pvt Ltd
01.2010 - 12.2014
A-Levels - Commerce
Rippon Girls College
GCSEs -
Rippon Girls College
Certificate of Higher Education - English Language
The Beeline Campus (Pvt) Ltd
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