Sachin Sonkar
Leamington ,United Kingdom
Summary
Accomplished professional with extensive expertise in project management, release management, and CRM systems. Demonstrates strong proficiency in DevOps tools and technical proficiencies, ensuring seamless integration and operational efficiency. Adept at stakeholder engagement, fostering collaborative environments to drive project success. Committed to leveraging skills and experience to achieve organisational goals and deliver high-quality results.
Overview
18
18
years of professional experience
2007
2007
years of post-secondary education
1
1
Certification
Work History
Centre of Excellence Release Manager
Jaguar Land Rover
Gaydon, United Kingdom
08.2022 - 01.2025
- Spearhead the release management strategy for Salesforce applications within Core and Cloud modules
- Implement and oversee CI/CD tools for deployment and quality monitoring, ensuring smooth releases
- Develop release schedules, manage application refresh strategies, and execute pre/post-deployment tasks
- Establish best practices for deployment processes, maintaining high standards of governance and quality
- Initiated process improvements, improved efficiency in release cycles.
- Spearheaded automation initiatives, reduced manual intervention in release processes.
- Documented all release procedures for future reference and consistency in practices.
- Updated stakeholders on the status of releases regularly, maintained transparency in operations.
- Conducted post-release reviews, identified areas for improvement in future releases.
- Developed detailed release plans to meet project deadlines.
IT Project Manager
Jaguar Land Rover
01.2020 - 08.2022
- Led CRM transformation projects within Salesforce, focusing on analytics, insights, and customer experience
- Managed end-to-end program lifecycles, including initiation, design, execution, and closure phases
- Collaborated with vendors, Salesforce teams, and stakeholders to deliver enhancements and new features
- Delivered actionable insights to drive business growth and improve informed decision-making
SAP Project Manager
Jaguar Land Rover
02.2017 - 01.2020
- Directed global SAP CRM rollouts, enhancing system capabilities and optimizing workflows
- Managed localized requirements, data migration, GDPR compliance, and resource allocation across regions
- Streamlined live service delivery and led hypercare support post-deployment
SAP CRM Onsite/Offshore Solution Lead
Jaguar Land Rover
08.2012 - 02.2017
- Delivered customized SAP CRM solutions for global markets, managing integration and testing cycles
- Conducted workshops, UATs, and end-user training to ensure seamless adoption of CRM solutions
SAP Functional Consultant
Various Clients
01.2007 - 01.2012
- Led CRM upgrades, business blueprinting, and requirement analysis for high-impact projects
- Delivered workshops, configuration, and deployment support for global CRM implementations
Education
Master of Business Administration - Systems and Marketing
Indian Institute of Information Technology and Management
IndiaSkills
- Project Management
- Release Management
- CRM Expertise
- DevOps Tools
- Stakeholder Engagement
- Technical Proficiencies
sections.external_links.name
Certification
- Salesforce Certified Administrator, 12/21
- Salesforce Sales Cloud Consultant, 06/22
- Salesforce Service Cloud Consultant, 02/23
- Salesforce Omnistudio Consultant, 12/23
- Salesforce AI Associate and AI Specialist, 12/24
- Salesforce DataCloud Consultant, 01/25
- Copado Consultant, 01/24
- SAP CRM Solution Consultant, 11/07
Notable Projects
- Salesforce Adoption and DevOps Integration (JLR), Implemented Salesforce solutions for analytics and insights, enabling revenue growth and productivity.
- Global SAP CRM Rollouts (JLR), Delivered SAP CRM templates to multiple regions, ensuring localization and regulatory compliance.
Timeline
Centre of Excellence Release Manager
Jaguar Land Rover
08.2022 - 01.2025
IT Project Manager
Jaguar Land Rover
01.2020 - 08.2022
SAP Project Manager
Jaguar Land Rover
02.2017 - 01.2020
SAP CRM Onsite/Offshore Solution Lead
Jaguar Land Rover
08.2012 - 02.2017
SAP Functional Consultant
Various Clients
01.2007 - 01.2012
- Salesforce Certified Administrator, 12/21
- Salesforce Sales Cloud Consultant, 06/22
- Salesforce Service Cloud Consultant, 02/23
- Salesforce Omnistudio Consultant, 12/23
- Salesforce AI Associate and AI Specialist, 12/24
- Salesforce DataCloud Consultant, 01/25
- Copado Consultant, 01/24
- SAP CRM Solution Consultant, 11/07
Master of Business Administration - Systems and Marketing
Indian Institute of Information Technology and Management
Similar Profiles
Endri ArapiEndri Arapi
Automotive Technician at Dream Land S.R.L (Jaguar Land Rover)Automotive Technician at Dream Land S.R.L (Jaguar Land Rover)
Avery RashAvery Rash
Automotive Technician at Jaguar Land RoverAutomotive Technician at Jaguar Land Rover
Darren TeagueDarren Teague
Parts Counter Person at Jaguar Land Rover of JacksonvilleParts Counter Person at Jaguar Land Rover of Jacksonville