Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sacha Peters

Basingstoke,Hampshire

Summary

Positive and driven individual with strong communication skills and proven ability to manage administrative tasks. Possesses proficiency in customer service and multitasking. Committed to enhancing organisational efficiency and delivering excellent front-of-house experiences.

Overview

4
4
years of professional experience
6
6
years of post-secondary education

Work History

Team leader

Jd Wetherspoons plc
Basingstoke, Hampshire
06.2021 - 04.2025
  • Led, supported, and motivated a hard-working team to achieve high-quality food and service for customers.
  • Managed a team of up to 7, individuals on a daily basis.
  • Trained staff in detailed specifications, fire safety, food safety, hygiene, and standards.
  • Received training in cash handling, food stocks, and ordering.
  • Key focus on maintaining food standards and working closely with auditors to achieve a high standard.
  • Overseeing and coordinating deliveries.
  • Resolved conflicts effectively, promoting harmony within the workforce.
  • Negotiated successful outcomes in challenging scenarios, whilst demonstrating strong problem-solving skills.
  • Streamlined workflow for a more efficient process.
  • Supported new hires through onboarding process for speedy and successful training.
  • Led shifts and motivated team to drive sales, and deliver a high standard of service.

Receptionist

Sylvia cleaning & co (disbanded)
Basingstoke, Hampshire
12.2022 - 06.2024
  • Maintained an organised reception area for a professional business environment.
  • Upheld confidentiality with sensitive information handling procedures.
  • Assisted with administrative tasks, improving overall functionality of the office.
  • Overseeing and coordinating deliveries.
  • Handled appointment scheduling to ensure smooth daily operations.
  • Exhibited excellent multitasking skills by balancing various responsibilities simultaneously without compromising efficiency or quality of work output.
  • Answered and helped resolve enquiries from clients, vendors and general public.

Education

A-Levels -

Queen Mary's college
Basingstoke, Hampshire
09.2021 - 06.2023

GCSEs -

Brighton hill community school
Basingstoke, Hampshire
09.2016 - 06.2021

Skills

  • Organisational efficiency
  • Discretion and confidentiality
  • Hospitality standards
  • Flexible
  • Customer Service
  • Attention to Detail
  • Data Entry
  • Microsoft Office
  • Multitasking ability
  • Office admin
  • Health and safety procedures
  • Communication excellence
  • Stock management
  • Training and Development
  • Real-time supervision
  • Staff management
  • Hospitality event setup
  • Food Hygiene
  • Stock control
  • Outstanding phone etiquette

Timeline

Receptionist

Sylvia cleaning & co (disbanded)
12.2022 - 06.2024

A-Levels -

Queen Mary's college
09.2021 - 06.2023

Team leader

Jd Wetherspoons plc
06.2021 - 04.2025

GCSEs -

Brighton hill community school
09.2016 - 06.2021

Similar Profiles

CREATE PROFILE
Sacha Peters