
Detail-oriented professional with expertise in financial record management, bookkeeping, and accounts payable/receivable processing. Proficient in bank reconciliations, payroll support, and utilising Microsoft Excel for financial modelling, VLOOKUP, and pivot tables. Skilled in CRM and enterprise systems for workflow tracking, with a strong focus on quality control and data accuracy. Demonstrates exceptional communication and problem-solving abilities, coupled with adaptability and quick learning. Committed to enhancing customer engagement through effective complaint handling.