Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Sabrina Thomas

Ongar,United Kingdom

Summary

Experienced Administrative assistant with 17 years of success in office administration, reception and customer service. Known for being hardworking, adaptable and a quick learner with strong organisational skills. Excels both independently and as part of a team, with consistent focus on delivering excellent service and supporting smooth day to day operations.

Overview

18
18
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work History

Administrative Assistant

Gbn service ltd
Harlow
01.2007 - 10.2023
  • Provided comprehensive administrative support across departments, ensuring efficient day-to-day operation's.
  • Delivered high quality customer service in person, by phone, and via email, resolving issues promptly and professionally.
  • Maintained and organised office records, files and databases with accuracy and confidentiality.
  • Processed new customer orders, coordinated related documentation and adjusted account balances.
  • Supported staff with administrative needs for photocopying, faxing and filing.
  • Managed front desk duties to ensure smooth operation of reception area.
  • Adapted quickly to new systems and procedures, contributing to team efficiency.
  • Submitted timely waste reports for various projects.
  • Worked independently and collaboratively to meet deadlines and support smooth office operations.

Bar Staff Member

Katz
10.2005 - 12.2006
  • Cleaned and sanitised bar area, maintaining high standards of hygiene.
  • Rotated stock regularly, reducing waste from expired products.
  • Completed end-of-day cleaning duties, leaving the bar ready for next day's trade.
  • Kept records of tabs accurately, avoiding monetary discrepancies.
  • Handled cash transactions to ensure accurate accounting.
  • Checked identification to maintain legal compliance.
  • Increased footfall with engaging promotional strategies.
  • Restocked bar during busy periods.
  • Ensured customer satisfaction by providing excellent service.
  • Liaised with kitchen staff for seamless service delivery.
  • Managed bar inventory for efficient operation.

Education

Chalvedon School
Basildon
09.1998 - 05.2003

Skills

  • Invoicing and billing
  • Customer Service
  • Attention to Detail
  • Data Entry
  • Order processing
  • Problem solving
  • Time management
  • Scheduling

Certification

UK Driving licence

RYA powerboat level 2 licence

Timeline

Administrative Assistant

Gbn service ltd
01.2007 - 10.2023

Bar Staff Member

Katz
10.2005 - 12.2006

Chalvedon School
09.1998 - 05.2003

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Sabrina Thomas