Sabrina Micheli
Summary
Results-driven professional with expertise in process optimisation, data interpretation, and strategic thinking. Demonstrates exceptional interpersonal communication, emotional intelligence, and organisational skills to manage projects and operations effectively. Adept at research and analysis, critical thinking, and decision-making to deliver innovative solutions and drive business success. Skilled in customer relations, people management, and negotiation with a strong focus on attention to detail. Committed to leveraging analytical thinking and active listening to enhance operational efficiency and achieve long-term objectives.
Overview
14
14
years of professional experience
6
6
years of post-secondary education
Work History
Volunteer Worker
Workaway
, Worldwide
12.2017 - Current
- Collaborated on diverse international volunteer projects with defined timeframes across multiple locations.
- Engaged in immersive experiences and local community initiatives.
- Performed qualitative research using interviews and bespoke research methodologies.
- Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
- Improved efficiency and productivity by acquiring new skills.
Assistant Manager
Barleycove Beach Hotel
Goleen, Ireland
04.2023 - 12.2024
- Oversaw operational functions for front and back-of-house teams
- Enhanced guest relations through effective query handling and complaint resolution
- Provided support to manager during audits, ensuring accurate reports.
- Monitored health and safety measures for guaranteed compliance.
- Created a positive work environment, resulting in higher employee morale.
- Minimised inventory loss for improved profit margins.
- Drafted procedural statements and guidelines for company-wide use.
- Coordinated with management on operational issues providing solutions for better efficiency.
- Handled stock control duties diligently preventing overstocking or shortages.
- Managed cash registers accurately reducing discrepancies at end of day reconciliation.
- Organised financial and operational data to help with yearly budgeting and planning.
Executive Assistant to CEO
Neumax MDP SRL
Mar del Plata, Argentina
04.2011 - 03.2022
- Company Overview: (Family business) I had the privilege to combine the job with periods abroad working on other projects
- Maintained an up-to-date database ensuring easy retrieval of information when required.
- Conducted detailed market research for enhancement of business strategies.
- Prioritised incoming communications to filter out basic requests and minimise disruptions.
- Filed reports timely to keep executives informed about departmental progress.
- Facilitated efficient office operations by managing correspondence, filing systems and organisational procedures.
- Partnered with management to implement processes and complete special projects.
- Created expense reports with matching receipts.
- Analysed reporting to reconcile transactions, accounts and ledgers.
- Promoted continuous improvement by problem-solving and sharing suggestions to optimise team operations.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Oversaw procurement process efficiently reducing operational delays.
- Strengthened relationships through consistent communication with clients and suppliers
- Carried out research and sourced the best products and suppliers for the company and the services provided to clients
- Developed bespoke quotes aligned with client requirements
- Increased customer retention through accurate profiling and tailored service delivery
Education
Master's - Environmental Engineering
International University of La Rioja
Spain 05.2015 - 10.2016
BA (Honours) - Geography
Mar del Plata National University
Buenos Aires, Buenos Aires 03.2008 - 03.2013
Skills
- Interpersonal communication
- Process optimisation
- Data interpretation
- Research and analysis
- Strategic thinking
- Critical thinking
- Analytical thinking
- Emotional intelligence
- Project Management
- Operations Management
- Customer Relations
- Attention to detail
- Organisational Skills
- People Management
- Social listening
- Negotiation
- Decision making
Languages
Spanish
Native
English
Fluent
French
Beginner
Italian
Beginner
Affiliations
- Avid explorer. Love hiking, nature, books and travelling. I practice pilates. And I sing! (a lot)
References
References available upon request.
Timeline
Assistant Manager
Barleycove Beach Hotel
04.2023 - 12.2024
Volunteer Worker
Workaway
12.2017 - Current
Master's - Environmental Engineering
International University of La Rioja
05.2015 - 10.2016
Executive Assistant to CEO
Neumax MDP SRL
04.2011 - 03.2022
BA (Honours) - Geography
Mar del Plata National University
03.2008 - 03.2013
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