Sabrina Ferdinand
Milwaukee
Summary
An enthusiastic animal care professional who is eager to contribute to team success with essential skills in hands-on, animal-focused environments. Demonstrating expertise in care, feeding, and health monitoring. Seeking to transition into new field where attention to detail and caring demeanor are valued. Looking for opportunities to leverage transferrable skills in dynamic and supportive setting.
Overview
5
5
years of professional experience
Work History
Lead Kennel Technician
The Barking Lot
09.2019 - 01.2021
- Maintained clean and organized boarding areas to promote animal wellbeing.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Performed pet intake to gain necessary information concerning health, behaviors, potential allergies and other details to provide complete records and methods of owner contact.
- Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
- Cared for sick or injured animals by seeking out veterinary care and notifying owners.
Assistant Dog Trainer
Better Bond Dog Training
03.2020 - 01.2021
- Maintained clean, neat and hazard-free animal areas to protect individual health and wellbeing.
- Acclimated every animal to feel of different equipment by steadily increasing touches and overall use.
- Evaluated animals to determine temperaments, abilities and aptitude for training.
- Employed positive reinforcement with animals, including using "marker training" method, voice rewards and food rewards.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Conferred with owners about methods for continuing training and reinforcing methods taught in lessons.
Kennel Manager
Bark Away Doggie Daycare
02.2021 - 03.2023
- Conducted facility tours for potential clients, showcasing the high-quality services provided at the kennel.
- Oversaw care, grooming and medication of pets during temporary kennel stays.
- Developed schedule for kennel attendants to balance walking, feeding and socializing needs of animals in care.
- Oversaw hiring processes for new staff members, ensuring a well-equipped team that maintained high standards of care.
- Led team meetings to discuss updates, provide training, and address any concerns or issues within the facility.
- Implemented safety measures to minimize risks of accidents or injuries among staff members and animals.
- Provided excellent customer service by addressing client inquiries promptly and professionally.
- Established emergency protocols for handling unforeseen situations involving animals or staff members efficiently.
Onsite Dog Trainer
Bark Away Doggie Daycare
04.2021 - 03.2023
- Instructed owners and dogs on basic obedience commands using different techniques to match dogs' drives for reward.
- Maintained clean training arena for group classes.
- Observed dogs in various settings to determine behavioral concerns and problems.
- Consulted with owners to discuss behavioral concerns and determine final goals.
- Directed basic and advanced obedience classes, working towards improving behavior and meeting owner's targets.
Daily Manager
Playtime Doggy Daycare
04.2023 - Current
- Maintained a clean and safe environment for animals by supervising thorough cleaning routines and facility maintenance tasks.
- Conducted regular health checks on animals under care, noting any changes in appearance or behavior that could indicate potential issues.
- Maintained equipment and facility to keep animal care environment and tools in good working order.
- Monitored animal health to quickly recognize signs of illness and injury, seeking necessary medical attention.
- Collaborated effectively with fellow caretakers and support staff to ensure comprehensive care for all animals within the facility.
- Improved animal health by administering medications, vaccinations, and treatments as prescribed by veterinarians.
- Responded to emergency situations, providing immediate care and stabilizing animals until veterinary assistance could be obtained.
Education
High School Diploma -
Burlington High School
Burlington, WI06.2017
Skills
- Phone and computer skills
- Customer Service
- Staff supervision and training
- Animal behavior observation
- Complex Problem-solving
- First Aid training
Additional Information
-Teaches Pet First-aid and CPR certification courses through Pet Emergency Education
- Lead the 2022 recertification course for the Milwaukee Police Department's K9 unit
Timeline
Daily Manager
Playtime Doggy Daycare
04.2023 - Current
Onsite Dog Trainer
Bark Away Doggie Daycare
04.2021 - 03.2023
Kennel Manager
Bark Away Doggie Daycare
02.2021 - 03.2023
Assistant Dog Trainer
Better Bond Dog Training
03.2020 - 01.2021
Lead Kennel Technician
The Barking Lot
09.2019 - 01.2021
High School Diploma -
Burlington High School
Similar Profiles
Albert SakaAlbert Saka
Animal Caretaker at Barking Lot Doggy Daycare & ResortAnimal Caretaker at Barking Lot Doggy Daycare & Resort
Britney MichelBritney Michel
Animal Caretaker at Britney's Barking LotAnimal Caretaker at Britney's Barking Lot
Danyca RichardDanyca Richard
Yard Attendant at Barking Lot KennelsYard Attendant at Barking Lot Kennels