Summary
Overview
Work History
Education
Skills
Personal Achievements
Free Time Activities And Hobbies
Timeline
Generic

Sabrina Bogdalkova

Executive Assistant/Project Co-ordinator
London

Summary

Highly organized, proactive, and self-motivated Executive Assistant/Project Coordinator with ability to meet long-term goals through daily organization and forward-thinking skills. Experienced supporting senior leadership while managing complex projects from concept to delivery. Expert in strategic planning, confident in stressful situations, with top strength in analyzing and problem-solving. Works well across business levels to provide comprehensive support to company leaders and helps develop and implement changes to increase efficiency and business profits. Strong communicator with an eye for detail, a creative mindset, and a calm, solutions-focused approach. Equally comfortable engaging with high-level stakeholders, confidential matters, and operational processes. Operating well with minimal supervision to meet demanding objectives. Master’s degree educated, with background in Economy and Strategic Marketing.


Overview

10
10
years of professional experience
14
14
years of post-secondary education

Work History

Executive Assistant / Project Coordinator

PPR Estates
08.2022 - Current
  • Company Overview: PPR Estates is a boutique property development company delivering high-end residential and commercial projects across the UK
  • Provided high-level executive support to 3 Directors and the Founder, managing complex diaries, travel arrangements, daily meetings, and occasionally supported the Founder & his family with personal matters
  • Monitored and reported on ongoing projects by attending site meetings and communicating with Project Managers, Construction teams & Consultants
  • Supported the delivery phase of multiple developments, including full interior specification of two 5-unit residential schemes
  • Responsible for management of company websites and social media, including writing PR announcements or preparation of marketing brochures
  • Regularly communicated with Investors, Senior Executives, Solicitors and Bankers (e.g
  • Supporting the Director during projects Mortgage refinancing, helped finalizing sale of nursery built for US early education chain, supported Directors while raising projects’ equity from investors)
  • Continuously carried out research required for pre-purchase DD, collated documents required for raising equity from investors and banks
  • Helped set up and manage company CRM, ensuring all project documents are correctly filed and database is organized & up to date
  • (created a CRM deal pipeline with all potential deals, regularly updated & followed up on actions)
  • Participated in preparation of Big Data analysis used by the Acquisition Team to find new deals (helped putting together data for 17 000 offices using Co-Star data, spreadsheets from data analyst and making them fit for purpose to our business using ranking & decaling methods which require proficiency in Excel)
  • Daily prepared materials required for company meetings, supported preparation of Investors’ reports, took meeting minutes, draft emails for the Directors and prepared their expenses
  • Oversaw day-to-day office management, organized company events
  • Occasionally took on Asset Management duties, including lease negotiations with commercial tenants or purchase contract negotiations in residential sales
  • (Supported sale’s completion of £7 million residential portfolio of 7 apartments across London, assisted on acquisition of redundant office building in West London for £55 millions regeneration project)
  • PPR Estates is a boutique property development company delivering high-end residential and commercial projects across the UK

Clinic Business Operation Manager

111 Harley St Clinic
03.2022 - 08.2022
  • Company Overview: One of Europe’s most renowned plastic surgery clinics established in 2001 by Dr Yannis Alexandrides, who is also a founder of 111SKIN luxury skincare, 111CRYO chambers based in Harrods and Harvey Nichols and 111SPA located in premium hotels all over the world
  • Served as professional representative of CEO and Managing Director to executive clients including international celebrities, high profile investors and board members
  • Engaged with senior stakeholders
  • Monitored and reported on ongoing projects (e.g
  • Development of the clinic private operating theatre), to support continuous business growth and maximize cost effectiveness
  • Prepared documents and obtained licenses critical for business operation (e.g
  • Controlled Drug License to hold medication for anesthesia, reports for Department of Health Inspection that determines if the healthcare providers can operate)
  • Oversaw financial and accounting department to ensure correct invoicing, expenditure analysis, payment reconciliation (this also involved analysis of international payment providers as Chinese Globe Pay)
  • Prepared and completed forms required for compliance with Financial Conduct Authority
  • Continuously researched, proposed and implemented vendor agreements with national and international suppliers, to decrease costs and improve services (Researched European market and closed deal with international medical company offering same products for 10% less)
  • Built strong relationships with variety of representatives from the industry that led to better deals, faster deliveries and complimentary staff training (in April 2022 arranged £3000 worth training for aesthetic nurses free of charge)
  • Implemented operational business plans, establishing priorities and recommending improvements to minimize expenses without effecting the quality of clinic customer service and increasing the effectiveness (explored and implemented use of time-effective medical dictation software which allowed admin staff produce double the amount of letters in same time, eliminated stock discrepancies by creating a system of log-books and signing sheets, swapped paper forms with online system to request and obtain laboratory results to minimize the waiting times and increase patients’ turnover)
  • Oversaw staff operations, (currently around 20 employees), trained staff on CRM system, conducted monthly meetings to analyze the performance and establish strategy for improvement (e.g
  • Training requirements for personal development, issues arising from monthly audits of patients’ records)
  • Organized training: variety of medical training including university courses for nurse prescribing, intensive life support, extensive training on how to operate medical devices, learning new techniques in aesthetic medicine, how to work with and provide support to vulnerable adults
  • Researched and selected international medical conferences and symposiums to attend by company medical director (e.g
  • ISAPS in London ExCel 2021, Aesthetic Symposium in San Diego 2022)
  • Consulted with C-level executives, influencing high level decision-making (bringing new treatments, obtaining high value machines)
  • Participated in monthly marketing meetings to discuss marketing calendar, budgets, analyze effectiveness of current strategies, implement changes based on data analysis
  • Oversaw digital marketing channels (RealSelf, Top Doctors, Trust Pilot), effectively used marketing budget and negotiated annual fees
  • One of Europe’s most renowned plastic surgery clinics established in 2001 by Dr Yannis Alexandrides, who is also a founder of 111SKIN luxury skincare, 111CRYO chambers based in Harrods and Harvey Nichols and 111SPA located in premium hotels all over the world

Clinic Executive Assistant to the CEO and Managing Director

111 Harley St Clinic
03.2020 - 03.2022
  • Maintained financial and client databases that boosted team efficiency
  • Organized and coordinated meetings and conference calls for the CEO and directors (international calls with oversea clients, meetings with board members from sisters’ company 111SKIN, Medication Advisor Committee Meetings with hospital directors and fellow surgeons)
  • Scheduled Board of Directors meetings, assisting with meeting materials, resources and agendas
  • Taking meeting minutes, followed up on the tasks that arise from meetings (monthly/quarterly)
  • Scheduled annual servicing of treatment machines in all clinics to remain compliant with health and safety regulations
  • Managed all clinics inventories, restocked supplies and placed purchase orders to maintain adequate stock levels (monthly stock takes of all medical supplies, weekly stock checks of medical dermal fillers and implants)
  • Investigated topics such as market and competitor activities, producing concise summaries for manager use (mystery shopping, social media analysis, discussions with medical companies’ representatives to provide competitive prices and new treatments)
  • Monthly audits of patients’ records, quarterly conducted and analyzed patients’ satisfaction survey to maintain high standards of customer service
  • Collaborated effectively with other departments on special projects and events (arranged with hospital directors and personally filmed number of major surgeries to provide marketing materials for case studies to boost social media presence)
  • Drafted letters regarding legal matters including replies to patients’ complaints, medical insurance, prepared documents for the Medical Director’s annual appraisals which grants him to practice as a plastic surgeon
  • Prepared documents and applications allowing the surgeons to operate in various London’s private hospitals (this included their up-to-date trainings, certificates, forms with scope of practice), researched and arranged hiring of theatres in new hospitals to find competitive prices
  • Developed and maintained automated alert systems for upcoming deadlines
  • (to maintain up to date reports for compliance, annual/quarterly obtaining documents from landlords or government institutions proving the facility complies with h&s regulations, to check if operating dates in hospitals are fully booked to avoid cancellation fees)
  • Maintained the aesthetic look of the clinics and brand consistency across all departments

Personal Assistant to the founder and medical director Dr Yannis Alexandrides

111 Harley St Clinic
02.2019 - 03.2020
  • Answered up to 30 phone calls daily to discuss patient enquiries regarding upcoming treatments and surgeries, arranged high value procedures, pre and post op appointments and hospital bookings
  • Dealt with financial matters, guided clients while applying for loans
  • Supported patients on their surgical journey, which required handling stressful situation with calm manners, processing sensitive and confidential data (patients medical history, letters from their GP, psychological assessments)
  • Completed ad-hoc personal errands for well-rounded personal support, including restaurant bookings, private medical appointments booking, close communication with private PA
  • Regularly dealt with international VIP clients, confidentially managed their medical records, established strong relationships and often became their exclusive point of contact in the clinic

Clinic Manager

Transform, Riverside Clinic
08.2017 - 02.2019
  • Company Overview: Founded in 1974, chain of over 40 plastic surgery clinics located all over the UK, offering surgical and non-surgical treatments
  • Participated in monthly meetings with the company directors, managers from other clinics and department heads to analyze clinic performance, revenues and set targets
  • Raised productivity through strategic scheduling and effective time management (booking surgeons’ consultations, based on their conversion and availability in the hospitals to maximize clinic income) => increased annual clinic revenues by 10%, repeatedly achieved the clinic highest sales in the region
  • Oversaw day-to-day business and clinical activities by establishing goals, objectives, standards of performance and policies and procedures (set targets for obtaining monthly reviews, scheduled training for coordinators to increase sales and patients ‘satisfaction, conducted facility inspections)
  • Monitored duties assigned to personnel to promote high levels of patient care and job efficiency (audited nurses and coordinators records of patients’ details, monitored conversion, oversaw surgery booking to fully utilize the theatre time and therefore maximize the profit)
  • Dealt with verbal and written patients’ complaints
  • Participated in HR activities including employment of new staff members, annual staff appraisals, monthly clinic staff meetings to discuss concerns, achievements and support team building
  • Founded in 1974, chain of over 40 plastic surgery clinics located all over the UK, offering surgical and non-surgical treatments

Brand Manager

Paige Denim-Harvey Nichols London
11.2016 - 08.2017
  • Developed and implemented favorable pricing structures balancing firm objectives against customer targets
  • Consulted with product development teams to enhance products based on customer data
  • Helped incorporate product changes to drive customer engagement and firm profits

Sales Consultant

Harvey Nichols London
08.2015 - 11.2016
  • Demonstrated products with passion and enthusiasm, highlighting benefits to close high-value purchases
  • Increased client spending through careful assessment of individualized needs, recommending cost-efficient, targeted product and service solutions

Sales Assistant

Aldo Westfield London
01.2015 - 04.2015
  • Used outstanding product knowledge, sales abilities and customer relations skills to drive substantial profit increases
  • Consistently delivered revenue and performance KPI targets through outstanding retail service and sales abilities

Education

MA - Strategic Fashion Marketing

University of Arts: London College of Fashion
04.2001 - 10.2015

Bachelor of Business Administration - Business and Economy

Mendel University Faculty of Regional Development

A-Levels - undefined

EKO Gymnasium Brno High School

Skills

  • Highly organised and efficient in managing priorities

  • Efficient under pressure, with tight deadlines

  • Critical thinker with ability to think outside the box

  • Results-oriented, proactive

  • Skilled at building rapport across all levels of an organisation, team-first mindset

  • Meticulous attention to detail

  • Comfortable engaging with C-Level executives and maintaining discretion at all times

  • Excellent time management

  • Professional correspondence, business writing

  • Polite phone etiquette and personal manner

  • Dedicated team player

Personal Achievements

  • Obtained status of professional athlete in Miami Pro fitness and bikini competition, 10/2021, 2nd place in Ms Model, 3rd place in Bikini Category
  • Obtained status of professional athlete in Pure Elite fitness and bikini competition, 10/2020, 1st place in International Model Category, 2nd place in Bikini Wellness Category, 3rd place in Bikini Category

Free Time Activities And Hobbies

  • Fitness Coaching in F45 Training gym
  • Sports: Hybrid Training and outdoor activities like hiking and long walks
  • Nutrition and Wellness
  • Caring for my cats
  • Travel planning and exploring new hidden city spots

Timeline

Executive Assistant / Project Coordinator

PPR Estates
08.2022 - Current

Clinic Business Operation Manager

111 Harley St Clinic
03.2022 - 08.2022

Clinic Executive Assistant to the CEO and Managing Director

111 Harley St Clinic
03.2020 - 03.2022

Personal Assistant to the founder and medical director Dr Yannis Alexandrides

111 Harley St Clinic
02.2019 - 03.2020

Clinic Manager

Transform, Riverside Clinic
08.2017 - 02.2019

Brand Manager

Paige Denim-Harvey Nichols London
11.2016 - 08.2017

Sales Consultant

Harvey Nichols London
08.2015 - 11.2016

Sales Assistant

Aldo Westfield London
01.2015 - 04.2015

MA - Strategic Fashion Marketing

University of Arts: London College of Fashion
04.2001 - 10.2015

Bachelor of Business Administration - Business and Economy

Mendel University Faculty of Regional Development

A-Levels - undefined

EKO Gymnasium Brno High School

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Sabrina BogdalkovaExecutive Assistant/Project Co-ordinator