Summary
Overview
Work history
Education
Skills
Languages
Hobbies
References
Timeline
Generic
Sabrina Abubakar

Sabrina Abubakar

Reading,United Kingdom

Summary

Accomplished professional with expertise in strategic planning, problem solving, and project management. Demonstrates strong analytical skills and proficiency in data analysis, complemented by effective communication and leadership abilities. Adept at budget management and team building, with a proven track record in public speaking. Career goals include leveraging skills to drive organisational success and foster collaborative environments.

Overview

13
13
years of professional experience
3
3
years of post-secondary education

Work history

Regional Business Support

Sainsbury's
London
10.2017 - 06.2025
  • Support and plan the effective and timely delivery of projects and trials, enhancing business implementation.
  • Engage stakeholders compellingly to gain buy-in and develop and manage good working relationships.
  • Foster strong relationships with cross-functional teams to streamline project execution, leading to timely delivery and enhanced interdepartmental synergy.
  • Identify key issues, risks, and actions to achieve regional objectives, reporting progress effectively to the Regional Director.
  • Review and analyse store and regional performance against KPI measures, celebrating wins and challenging senior managers on areas of opportunity.
  • Coordinate and facilitate team meetings aimed at regional team development, including internal and external meetings.
  • Investigate and manage issues or queries raised to the Regional Director, liaising with senior stakeholders across the business.
  • Provide clear communication and insights to influence decision-making, supporting Regional Director in strategic initiatives with confidence.
  • Review and prepare communications on behalf of the regional director, ensuring accuracy and timely delivery.
  • Proactively maintain key talent documentation for the region, supporting relevant communications and meeting preparation.
  • Manage the process for creating, collating, and prioritising information, papers, and presentations for meetings.
  • Manage Regional Director administrative activities, such as diary management, store manager payroll, scheduling, and holiday booking.
  • Plan and manage travel efficiently to deliver regional cost lines within agreed expense budgets, ensuring compliance with company policy.
  • Manage regional talent spend on management training budgets, ensuring delivery of the annual budget.
  • Craft weekly updates and other content that adhere with our brand guidelines to post on Viva Engage on behalf of the Regional Director.
  • Boosted engagement on social media and increased our community subscribers by over 50%
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.

Customer Service Team Leader

Sainsbury’s
London
10.2012 - 01.2017
  • Prioritise customer satisfaction, addressing concerns, and ensuring a positive shopping experience.
  • Motivate, coach, and guide customer service team to achieve performance targets and develop their skills.
  • Manage day-to-day tasks, including scheduling, assigning tasks, and ensuring the smooth running of the team’s area.
  • Ensure adherence to legal and safety regulations, including fire safety checks.
  • Support recruitment, payroll and training processes.
  • Effectively communicate with the team articulating goals and improvements.

Education

Bacholor - Business Management and Enterprise

London Southbank University
09.2012 - 07.2015

Skills

  • Strategic Planning
  • Problem Solving
  • Microsoft Office
  • Analytical
  • Data Analysis
  • Project Management
  • Communication
  • Budget Management
  • Communication skills
  • Team building
  • Public speaking
  • Leadership

Languages

British
Fluent
Dutch
Native

Hobbies

  • Enthusiastic about travel and exploring new cultures.
  • Enjoy staying active through exercise and exploring new recipes.

References

References available upon request.

Timeline

Regional Business Support

Sainsbury's
10.2017 - 06.2025

Customer Service Team Leader

Sainsbury’s
10.2012 - 01.2017

Bacholor - Business Management and Enterprise

London Southbank University
09.2012 - 07.2015
Sabrina Abubakar