Sabin Poudel
London,Uk
Summary
Energetic and customer-focused waiter with 2 years of experience in providing exceptional dining service in high-paced restaurant environments. Skilled at building rapport with guests to ensure memorable dining experiences while adhering to restaurant standards. Proficient in menu knowledge, upselling, and managing multiple tables efficiently. Known for a positive attitude, teamwork, and the ability to thrive under pressure. Committed to maintaining a clean, safe, and welcoming dining environment
Overview
2
2
years of professional experience
2
2
years of post-secondary education
Work History
Waiter
BOB Kitchen
Kathamandu, Nepal
02.2022 - 02.2024
- Greeted guests warmly, guided them to their tables, and provided menu recommendations.
- Delivered food and beverages accurately and promptly while ensuring customer satisfaction.
- Managed a section of [X] tables during peak hours, maintaining efficiency and professionalism.
- Upsold daily specials and high-margin items to increase revenue.
- Addressed guest concerns promptly and resolved complaints to enhance dining experiences.
- Trained new staff on service standards and restaurant procedures.
- Followed health and hygiene standards when handling food and cleaning restaurants.
- Checked customer IDs to confirm age before selling age-restricted products.
- Kept tables clear of used crockery, glassware and cutlery.
- Helped reduce waiting times by swiftly clearing tables after use.
- Assisted in food preparation, resulting in timely service delivery.
- Prepared tables for guests and reset tables between customers.
Education
Certificate of Higher Education - Computer Science
Sushma Godawari College
Nepal 02.2021 - 05.2023
Skills
- Excellent customer service and communication skills
- Strong knowledge of food and beverage service
- Multitasking and time management
- Attention to detail and problem-solving
- Ability to handle POS systems
- Familiarity with food safety and hygiene standards
- Teamwork and collaboration
- Safe food handling
- Regulatory compliance
- Dinner service planning
- Food safety understanding
- Highly responsible and reliable
- Customer service orientation
- Positive attitude
- Food preparation basics
- Cleaning and sanitation
Timeline
Waiter
BOB Kitchen
02.2022 - 02.2024
Certificate of Higher Education - Computer Science
Sushma Godawari College
02.2021 - 05.2023
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