Sabin Angdembe
Greenwich,UK
Summary
Experienced security officer (Operations supervisor, Operations coordinator & Administrative supervisor, Acting Operations Manager) with over 11 years of experience in security industry. Excellent reputation for resolving problems and improving customer satisfaction. Offers flexible schedule to deliver on team goals.
Overview
11
11
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Acting Operations Manager
Securiguard Middle East LLC
Al Ain, Abu Dhabi - UAE
01.2024 - 10.2024
- Managing zone with full responsibilities, providing quick support to the higher management.
- Develop and implement strategies to help protect the assets of the company.
- Ensuring all aspects of the required security services are being delivered to the customers’ satisfaction and in accordance with the contract.
- Ensuring about sufficient trained, licensed and vetted staff working at all times to meet customer and contract requirements.
- Develop professional customer relationships, responding appropriately to customer requests and concerns.
- Implementation of security procedures.
- Investigating security incidents and security breaches.
- Conduction of security assessment in order to keep the operations smooth and balanced all the time.
- Strategic security planning to monitor and analyze the organization's security posture, and identify the areas for improvement.
- Collaborated closely with human resources to manage staff recruitment and retention strategies effectively.
- Ensured compliance with industry regulations for improved safety standards.
- Reviewed and stay updated with company's security policies regularly.
- Investigation of issues affecting group operations, prepared reports and helped correct problems.
- Oversaw daily operations, ensuring optimal performance from the OPS team.
Operations Coordinator & Administrative Supervisor
Securiguard Middle East LLC
Al Ain, Abu Dhabi - UAE
12.2020 - 01.2024
- Responsible for supervision & administration of more than 1500 active employees and fleet on single zone, including 08 operations supervisor and 20 site supervisors.
- Assisting zone operations manager on daily operations task.
- Arranging and assisting the licensing department for employee's annual training & licensing from authorities.
- Liaise between customer and management to ensure smooth operations.
- Preparing and maintaining operations documents and reports.
- Assisting with the management of daily operational activities.
- Daily deployment of the required manpower and daily changes on manpower according to the site requirement.
- Implementation of the worksite site policies and job descriptions given by the client, coordinating with project managers & operations supervisor.
- Planning and organizing conferences, events, and employee engagement activities.
- Documentation and controlling of the official data as per required by the customer.
- Deployment/Termination of the security personals as required by the site.
- Managing budgets and preparing petty cash of the daily/project expenses.
- Invoice and LPO's control of the zone.
- Preparation of the monthly sales report for the zone.
- Coordinating the daily documentation of staff with human resources.
- Arranging and assisting with the onboarding & annual leave of employees.
- Employee's every document like passport/academic certificates/experience certificates handle and tracking of their annual visa medicals and renewal of every required documents.
- Arranging and assisting with the licensing department for every employee under zone for periodical training and licensing from the authorities.
- Managing office supplies and the supervision of the zone fleet (Transportation of every active employee).
- Assisting with project management by creating assignments, tracking progress, resolving issues and operations monthly report in the end of every month.
Operations supervisor
Securiguard Middle East LLC
Al Ain, Abu Dhabi - UAE
03.2017 - 11.2020
- Team management & leadership, supervising security personnel, performance evaluation.
- Managing a team of security personnel and supervise the security team.
- Implement the site policies & safety measures.
- Lead investigation of security incident.
- Ensuring adherence to security protocols.
- Policy & procedure compliance. Security policy implementation, compliance & documentation.
- Security operations & monitoring. Incident response, security guards assessment.
- Frequent patrols of site & inspections of guards.
- Train the security guards periodically and keep them updated with new policies & instructions.
Security officer
Securiguard Middle East LLC
Al Ain, Abu Dhabi - UAE
02.2014 - 03.2017
- Following the security SOP's and instructions from client about worksite whilst maintaining professionalism.
- Patrolling and monitoring the premises sites frequently, contributing to a safe work environment.
- Access and Egress control of people/vehicles.
- Being observant and vigilant on site to notice anything suspicious or out of the ordinary.
- Emergency response in emergencies like fires, accidents, or security breaches, providing aid, evacuating people, and calling emergency services.
- CCTV monitoring and reporting suspicious activities without any security information breaches.
- Crowd control during events and exhibitions.
- Providing customer services, assistance.
- Recording/Reporting the daily incident and accident to the site client and company operations team.
- Record informations before access/egress of visitors or any staffs according to the site policy.
- Traffic control on Access/Egress area/Parking area.
- Maintaining the Visitors record logs/Daily occurrence logs/Key records/Security reports/Material in & out log including all IMS forms to be recorded according to the site policy.
- Operate x-ray machines and metal detectors proficiently for preventing contraband entry into the premises.
- Collaborated with local law enforcement agencies for enhancing site security measures.
Education
MBA - International Business
IPAC
France 07.2023 - 03.2025
OTHM level 7 - Diploma in Strategic Management & Leadership
King's Business School
Dubai - UAE 07.2023 - 01.2025
Skills
- Problem Solving
- Multi-Tasking
- Computer proficiency
- Administrative management abilities
- Operational troubleshooting
- Interpersonal communications
- Invoicing and billing
- Human resources best practices
- Public Relations
- Sales reporting
- Employee management
- Documentation control
- Project Management
- Customer relationship management
- Vigilant, Confidence, Courageous, Compassionate, Surveillance & Team work
Accomplishments
Honored with Operations coordinator of the year 2023 (Securiguard Middle East LLC) UAE. In recognition of exceptional skills, dedication and professionalism.
Certification
- Security officer certificate of National Security Training Institute (NSI) Abu Dhabi - UAE
- Site supervisor certificate of National Security Training Institute (NSI) Abu Dhabi - UAE
- Site supervisor certificate of Tatweer Security Training Institute (TSTI) Abu Dhabi - UAE
- Supervisor License of Private Security Business Department (PSBD) Abu Dhabi - UAE
- Supervisor License of Private Auxiliary Security Service Department (PSBD) Abu Dhabi - UAE
- Valid certificate of Emergency First Aid at work - UK.
- Valid Door Supervisor license of Security Industry Authority (SIA) UK.
- NEBOSH (IGC-1 & IGC-3)
Languages
Nepali
Native
English
Fluent
Hindi
Advanced
Arabic
Beginner
Computer Proficiency
In addition to my qualification. I have practical training in different programs of computer and now i have full grasp on them. I have learned various skills in the field of daily operations which include:
- MS Windows
- MS Word
- MS Power point
- MS Excel
- MS Outlook
Affiliations
- Reading & learning new things to add the base of my knowledge.
References
References available upon request.
Timeline
Acting Operations Manager
Securiguard Middle East LLC
01.2024 - 10.2024
MBA - International Business
IPAC
07.2023 - 03.2025
OTHM level 7 - Diploma in Strategic Management & Leadership
King's Business School
07.2023 - 01.2025
Operations Coordinator & Administrative Supervisor
Securiguard Middle East LLC
12.2020 - 01.2024
Operations supervisor
Securiguard Middle East LLC
03.2017 - 11.2020
Security officer
Securiguard Middle East LLC
02.2014 - 03.2017
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