
Dedicated and patient-focused healthcare professional with substantial experience in primary care, secondary care and community healthcare settings. Skilled in clinical assessment, history taking, venepuncture, triage, chronic disease management, and the delivery of high-quality patient-centred care. Experienced in reviewing clinical information, managing investigation results, coordinating referrals, and maintaining accurate electronic health records using SystmOne, EMIS, and Anima.
A confident communicator with strong clinical judgement, excellent organisational skills, and the ability to work both autonomously and collaboratively within multidisciplinary teams. Demonstrates a commitment to safeguarding, health promotion, infection control, and continuous service improvement, with specialist experience supporting patients with dementia, disabilities, palliative care needs, and end-of-life care requirements.
Physician Associate across two General Practices, managing patients with acute, minor, and long-term conditions through face-to-face and telephone consultations. Skilled in clinical assessment, history taking, differential diagnosis, venepuncture, clinical triage (Anima), investigation review, referral coordination, and electronic record management. Committed to delivering safe, patient-centred care within a multidisciplinary team.
Provided high-quality, person-centred care as part of a multidisciplinary team, working closely with doctors, nurses, and allied healthcare professionals across multiple hospital departments. Performed a range of clinical duties including urinalysis, venepuncture, ECG recording, and monitoring vital signs. Developed strong patient communication skills through daily patient interaction and was selected to support the NHS COVID-19 vaccination programme.
Providing person centered personal care for the elderly who have different needs whilst ensuring the maintenance of dignity. Using different communication aids to make sure service users are involved in their decisions relating to the support they receive, their health and finances.
Worked in a busy college bar, providing excellent customer service in a fast-paced environment. Responsibilities included serving customers, handling transactions, taking orders, restocking supplies, and supporting reception duties. Developed strong communication, teamwork, and organisational skills while effectively managing multiple tasks and maintaining professionalism under pressure.
Provided food service and supported multiple operational roles, including Porter duties and independently managing the ice cream van. Demonstrated strong organisational, communication, and customer service skills while adapting to changing priorities in a busy environment. Built positive relationships with a diverse range of customers through a professional, friendly, and patient-focused approach, ensuring a high-quality service experience at all times.
Operating the cashiers as well as organising stock on the shelves.
Acute & Minor Illness Assessment and Management
Comprehensive History Taking & Clinical Examination
Clinical Decision-Making & Differential Diagnosis
Venepuncture and Basic Investigation Interpretation
Chronic Disease Management & Follow-Up
Health Promotion & Patient Education
Safeguarding, Infection Prevention & Control
Clinical Triage and Urgent Care Prioritisation
Electronic Patient Records & Clinical Documentation (SystmOne, Anima)
Laboratory Results Management & Care Coordination
Excellent Communication, Consultation & Remote Assessment Skills
Multidisciplinary Team Collaboration
Time Management, Workload Prioritisation & Attention to Detail
Autonomous Practice within Scope of Competence
Adaptability in Fast-Paced Primary Care Settings
Dementia, Palliative and Disability Care
Brooks University|2016-2017
University of Oxford | 2014
University of Leeds | 2017
University of Winchester | 2017
Harvard University | 2020