Sabbir Ahmed Usmani

One of Bangladesh’s largest NGOs, operating in 55 districts to improve livelihoods. My long journey showcasing my adaptability, reliability, and commitment to delivering results.

• Managed daily communications among stakeholders to ensure project alignment and collaboration.
• Oversaw staffing, scheduling and planning for 18 employees on Health team.
• Evaluated program outcomes, driving strategic decisions for continuous improvement initiatives.
• Coordinated team activities to enhance operational efficiency and support program goals.
• Developed training materials for staff onboarding and volunteer engagement initiatives.
• Managed multiple projects simultaneously, prioritizing tasks for optimal resource allocation and workflow efficiency.

Worked for one of leading B2B online marketplaces, focusing on customer engagement and sales.

• Promoted products and achieved sales targets through effective communication.
• Enhanced client acquisition and provided tailored solutions to improve sales performance.
• Assisted customers with inquiries, providing product information and enhancing service experience.
• Supported sales team by processing orders and managing communication effectively.

• Designed tools to enhance evaluation reporting processes and improve organizational accessibility to critical data.
• Worked on developing internal team sites and global project mapping solutions, streamlining operations and improving usability.
• Supported program implementation through research and analysis of community needs.
• Assisted in organizing training sessions for local volunteers and stakeholders.