SABA WAHEED
Team Lead (Billing dept.)
Faisalabad
Summary
Methodical and detail-oriented data expert with over six years of experience in managing high-volume billing requests and ensuring data accuracy. Proven skills in customer data management, auditing, and reporting. Strong analytical abilities, coupled with excellent communication and meticulous planning skills, enable efficient and precise execution of goals. Adept in manual and automated data entry, database management, and troubleshooting, with a track record of training staff and improving operational workflows.
Overview
4
4
years of professional experience
8
8
years of post-secondary education
Work History
Team Lead - Billing Department
Maaz Informatics (WNY MEDICAL)
1 2022 - 6 2024
- Led a team of billing specialists, overseeing daily operations to ensure accuracy and timeliness of billing processes
- Collaborated with other departments, such as sales and customer service, to resolve complex billing issues and improve customer relations
- Conducted audits of data entries and billing systems, identifying areas for improvement and implementing corrective measures
- Managed client accounts and customized billing solutions to meet the unique needs of high-value clients, strengthening long-term relationships
- Trained and mentored new staff, ensuring consistent performance and adherence to company standards
- Oversaw regular backups and security of digital records, supporting disaster recovery protocols.
Billing Specialist
Maaz Informatics (WNY MEDICAL)
01.2019 - 12.2021
- Processed large volumes of data entry and billing tasks, meeting tight deadlines while ensuring accuracy and efficiency
- Conducted regular audits of billing procedures, resolving discrepancies and maintaining a high level of data integrity
- Managed billing correspondence and responded to client queries promptly, contributing to a positive client experience
- Assisted in customizing billing systems for key clients, enhancing service quality and satisfaction
- Collaborated with the sales team to review client billing requirements and address discrepancies, ensuring smooth and timely billing operations.
Junior Data Entry Specialist
Maaz Informatics (WNY MEDICAL)
01.2018 - 12.2018
- Entered and maintained client data in the company's database, ensuring accuracy and confidentiality
- Scanned and digitized physical documents for seamless data management and future reference
- Conducted basic audits of data entries to identify and correct errors, contributing to improved data quality
- Supported senior staff in managing day-to-day data entry operations, gaining a deep understanding of the billing process.
Education
Master of Business Administration (MBA) - Marketing -
University of Central Punjab
01.2015 - 04.2017
Bachelor of Business Administration (BBA) - Human Resource Management - undefined
Riphah International University
01.2011 - 04.2015
Intermediate Education (ICS) - undefined
Punjab College for Women
01.2010 - 04.2011
Skills
Data Management: Microsoft Excel, Database Upgrading, Advanced Data Entry, Auditing Principles
Soft Skills: Analytical Thinking, Time Management, Deadline Focused, Client Confidentiality
Professional Development: Continuous Professional Development, Account Reconciliation, Data Tracking
Technical Skills: Database Objects Design, Accurate Data Input, Custom Billing Solutions
Timeline
Billing Specialist
Maaz Informatics (WNY MEDICAL)
01.2019 - 12.2021
Junior Data Entry Specialist
Maaz Informatics (WNY MEDICAL)
01.2018 - 12.2018
Master of Business Administration (MBA) - Marketing -
University of Central Punjab
01.2015 - 04.2017
Bachelor of Business Administration (BBA) - Human Resource Management - undefined
Riphah International University
01.2011 - 04.2015
Intermediate Education (ICS) - undefined
Punjab College for Women
01.2010 - 04.2011
Team Lead - Billing Department
Maaz Informatics (WNY MEDICAL)
1 2022 - 6 2024
Similar Profiles
Janita MariamJanita Mariam
Intern at Maaz Informatics Health Care IT CompanyIntern at Maaz Informatics Health Care IT Company
Inger AndersonInger Anderson
Pediatric Nurse Practitioner at Medical Health Associates of WNYPediatric Nurse Practitioner at Medical Health Associates of WNY
Leah SteinmanLeah Steinman
LPN at Trinity Medical, WNYLPN at Trinity Medical, WNY