SABA KOUSAR
BIRMINGHAM,West Midlands
Summary
My aim is to achieve the responsible position in a professional working environment. Hence I am looking forward to a dynamically growing and progressive organization where my potential and skills, I have developed from my education and work experience can be efficiently utilized and rewarded accordingly
Overview
3
3
years of professional experience
6
6
years of post-secondary education
Work history
Warehouse operative
24/7 Recruitment
Birmingham, West Midlands
2024.07 - Current
- Filed records to maintain accurate stock documentation.
- Performed tagging and labelling of warehouse inventory.
- Coordinated with management, contributed valuable input during team meetings.
- Checked invoices against delivered items to ensure accuracy in record keeping.
Customer relationship executive
Human Resources Department
Birmingham, West Midlands
2022.01 - Current
- Managed customer queries effectively, enhancing brand loyalty.
- Collaborated with various departments to resolve customer issues promptly.
- Coordinated with sales teams to upsell services or products, benefiting overall revenue generation.
- Contributed to cross-selling initiatives by identifying potential sales opportunities during customer interaction.
Education
Management and International Business - with Professional Placement
Birmingham City University
Birmingham 2022.01 - 2023.08
CMI Level 7 Certificate in Strategic Management - and Leadership Practice
Birmingham City University
Birmingham 2022.01 - 2023.08
M.Phil - Zoology
Government College University
Pakistan 2018.01 - 2020.11
Skills
- MS word proficiency
- MS Word, Excel and Outlook
- Communication skills
- Leadership
- Calm under pressure
- Problem-solving
Affiliations
- Book Reading
- Social media exploring
- Travelling
Timeline
Warehouse operative
24/7 Recruitment
2024.07 - Current
Customer relationship executive
Human Resources Department
2022.01 - Current
Management and International Business - with Professional Placement
Birmingham City University
2022.01 - 2023.08
CMI Level 7 Certificate in Strategic Management - and Leadership Practice
Birmingham City University
2022.01 - 2023.08
M.Phil - Zoology
Government College University
2018.01 - 2020.11