Hi, I’m
Saakshi Clench
Asia Pacific Developement Manager
St.Peter Port
Summary
An Expert in Alliance ,Business Development, Business Intelligence,Account Management,Corporate Sales,Global Client Management,Revenue Generation,Customer Retention along with strong solution and product management experience
Successful account manager with over 11 years of experience working in sales and account management. Enthusiastic and outgoing professional who enjoys working with people and providing insightful and honest product information to interested consumers.
Organised, dependable, and energetic leader who has the proven ability to effectively motivate fellow colleagues. Confident communicator and able presenter in everything from sales pitches to departmental presentations. Reliable, trustworthy, and ethical professional who takes pride in building business, brand awareness, and product loyalty through integrity and honesty.
Permanently settled & living in Channel Islands.
Overview
13
years of professional experience
Work history
Global Intelligent Business Ltd.London, United kingdom
Asia Pacific Development Manager
08.2020 - Current
Job overview
- Contributed to the product strategy process of CBD business consistently promoting lean and agile ways of delivering value.
- Established effective resource allocation plans, identifying and addressing staffing deficiencies, resulting in departmental cost savings.
- Researched and developed range of CBD products to improve product development and meet customer satisfaction goals.
- Improved sustainable competitive advantage by creating innovative, cost-effective products and processes.
- Gained commitment and investment in new products and processes through different range of CBD line of business.
Purview ServicesHyderabad, Telangana
Senior Global Account Manager
08.2019 - 08.2020
Job overview
- Manage and interpret all new businesses like Bengaluru Kempegowda International Airport & Heathrow Airport and associate knowledge to achieve all organisation objectives for revenue and product growth.
- Analyse all customer requirements and develop solutions to complex problems and provide assistance to a variety of services and products.
- Ensure compliance to all management reporting requirements and monitor work according to company policies.
- Assist global staff in work and design procedures to generate profitable sales in both existing and new business accounts.
- Develop and maintain excellent relationships with key customers in organisation and prepare various vertical market strategies to enhance growth.
- Coordinate with operational staff and ensure all work according to customer requirements at multiple sites.
Tata Teleservices LTDNew Delhi, India
Deputy Manager
09.2018 - 07.2019
Job overview
- Responsible to drive partners for revenue enhancement and extending TTL reach through new acquisition
- Enabling partners and customers with service support from TTL support functions Controlling Channel & Channel Partner Manpower (FOS) attrition
- Ensuring completion of Business Planning with all active channel partners every month.
- Driving the capability building plan with partners by ensuring timely trainings for various parameters Driving the coverage programs like demand generation, customer focused programs, industry forum participations etc.
- Assisting the Partners in Large Deal Closures by accompanying them for Customer calls Ensuring Channel Policy Adherence and Processes in the assigned territory Facilitating the issue resolutions at customer end through partners and support teams, if any.
- Capability presentation in accounts with solution architect to achieve Target EPPC (Existing Product Per customer) Sales through the Channel Partners Responsible for Channel partner productivity and their ROI Keep Abreast with Competitive activities in the region Segment wise product focus to drive New Business
Hewlett PackardGurgaon, Haryana, India, India
Program Manager
09.2014 - 02.2018
Job overview
- Supervising Channel Partners to drive the services sales processes and managing short term annual & long-term revenue services strategy, pro-actively engaging with customers
- Efficiently managing the developed accounts/ partners and provide support to gain more market business from Regional Heads, identifying sales opportunities
- Maintained in depth understanding of competitive conditions
- Accountable for developing and executing aggressive growth Strategies and comprehensive sales plan to further penetrate the Service Sales Market
- Create short and long-term plans for the client based on research and deep understanding of business trends
- Managing and being the main point of contact for existing Partners and the high margin alliances
- Co-coordinating efficiently with Channel Partner and Cross-functional team in order to drive organisations end-to-end vision for Customers.
- Collaborates with management and sales teams in shared accounts to ensure seamless integration of specialist sales with other sales activities to drive sales and revenue by representing diverse internal requirement
UP InfraestateNew Delhi, India
Marketing Executive
07.2013 - 08.2014
Job overview
- Promote Projects to high net worth clients
- Carried out thorough research to enable optimised strategy and campaign planning for high-achieving results.
- Built positive, productive relationships with clients to maximise revenue opportunities.
- Utilised various video platforms, scheduling tools and CRMs to maximise impact.
- Created and published strategic articles, blogs and newsletters across diverse platforms, enabling good results
HILTONNew Delhi, India
Guest Relations
03.2011 - 10.2011
Job overview
- Responsible for maintaining open lines of communication between staff and guests.
- Sole point of contact for VIP guest and long stayers
- Actively listen to and resolve complaints
- Promote all hotel amenities, conveniences and programs offered
- Establish friendly relationships with regular hotel clients
Education
Mewar University
Executive MBA from Business Leadership
07/2018 - 07/2019
Institute Of Business Management & TechnologyBengaluru, Karnataka
Diploma of Higher Education from Professional Diploma In Marketing Management
07.2016
Dr.C.V.R. Raman UniversityNew Delhi, National Capital Territory of Delhi
Bachelor of Business Administration from Business
06.2015
Skills
- Business process mapping
- Project management
- Business Development
- Resource allocation management
- Revenue Generation
- Product strategy
- Client Relationships
- Account management
- Money handling abilities
- CRM
- Business & Sales strategy
- Lifecycle project planning
- Strategy development
- Strategic initiatives
- Business continuity planning
- Communication strategies
- Goal development and implementation
- Negotiation strategies
Travelling
Sailing,Travelling , Shopping
Languages
English
Native language
English
Master or proficient
C2
Awards
STAR BOND AWARD for creating HILTON MOMENTS for excellent guest comments.
Timeline
Asia Pacific Development Manager
Global Intelligent Business Ltd.
08.2020 - Current
Senior Global Account Manager
Purview Services
08.2019 - 08.2020
Deputy Manager
Tata Teleservices LTD
09.2018 - 07.2019
Program Manager
Hewlett Packard
09.2014 - 02.2018
Marketing Executive
UP Infraestate
07.2013 - 08.2014
Guest Relations
HILTON
03.2011 - 10.2011
Mewar University
Executive MBA from Business Leadership
07/2018 - 07/2019
Institute Of Business Management & Technology
Diploma of Higher Education from Professional Diploma In Marketing Management
Dr.C.V.R. Raman University
Bachelor of Business Administration from Business