Samantha Stevenson

• Communicated with brokers for efficient policy issuance.
• Determined eligibility of drivers and vehicles to establish insurance terms.
• Maintained accurate records to uphold regulatory compliance.
• Processed policy mid term adjustments, manual quarterly declarations and issued EU green cards.
• Assisted the claims team with indemnity queries.
• I left this employment due to redundancy.

• Took orders, delivered food and drinks, and processed payments while fostering positive relationships with customers and staff.
• Maintained professionalism and courtesy towards guests, receiving positive feedback from guests and management for exceptional service.
• Resigned to accept a permanent position in the insurance industry.

• Managed shift operations, resolving mechanical breakdowns, staff absences, and till issues to ensure service continuity.
• Conducted staff training in food hygiene, licensing law, health and safety, and the Disability Discrimination Act, documenting completion for all staff including the G.M.
• Facilitated introduction of new online table booking system, training entire team to effectively utilise its features.
• Planned the Christmas marketing campaign at site level, held a Christmas stall at the local Christmas market and maximised bookings.
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Assistant Air Traffic Controller

• Effective communication in person and when using radios/telephones and a very early internet.
• The role was varied and included working within a control tower, radar room, area radar training simulator, squadron operations rooms and duty driving on the airfield.
• I was trained in map reading and plotting, meteorological observations, first aid, fire fighting and weapons handling.