S. Rajagopal
Liverpool,UNITED KINGDOM
Summary
Highly skilled professional with extensive experience in utilising communication tools such as Skype, Zoom, and Microsoft Teams. Proficient in managing social media platforms including Facebook, Twitter, and Instagram. Adept at handling spreadsheets with advanced knowledge of Excel. Experienced in using desktop and word processing tools like Google Docs, Microsoft Office Suite, and Microsoft Publisher. Competent in database management with expertise in Microsoft Access and SAP. Seeking to leverage these skills to contribute effectively to a dynamic team environment while pursuing continuous professional growth.
Overview
3
3
years of post-secondary education
18
18
years of professional experience
Work history
Whiston Hospital NHS Trust
2023.12 - 2026.07
- Patients Personal Care
- Monitoring Patients Blood Pressure and Blood Sugar Levels.
- Assist with feed for aged peoples
- RegularChecks Patient Condition
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Supported team by demonstrating respect and willingness to help.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Consistently arrived at work on time and ready to start immediately.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Improved efficiency and productivity by acquiring new skills.
- Completed duties to deliver on targets with accuracy and efficiency.
- Displayed energy and enthusiasm in fast-paced environment.
Food Processor
Green Core food to go lmt
2023.02 - 2023.11
- Making food as per order requested.
- Complete the every day order
- Managed waste effectively to maintain a clutter-free workspace, promoting efficiency.
- Ensured compliance with company regulations whilst executing duties efficiently.
- Achieved consistent product taste through careful measurement and combination of ingredients.
- Conducted regular inspections for optimal machinery functionality.
Supervisor
Mowasalat Qatar
2021.08 - 2022.07
- Arrange fleet files and drivers for routs.
- Make sure the fleet condition and drivers situations are good to go.
- Communicate with manager about the requirements if any.
- Make sure all the staffs safety and inform to manager.
- Oversaw inventory management to avoid any shortage or excess stock issues.
- Promoted a safe work environment by enforcing strict adherence to safety regulations.
- Assisted in the recruitment process for hiring quality staff members.
- Facilitated monthly training sessions for enhanced staff performance.
- Ensured smooth operations with regular maintenance checks.
- Organised team resources, resulted in improved project timelines.
- Provided constructive feedback to staff for improved performance levels.
- Monitored employee attendance records for maintaining discipline within the team.
Supervisor
Gems Gold Pvt Ltd
2017.02 - 2021.06
- Checking the dispatch goods as per request.
- Co-ordinate workers in the working environment
- Shared the information on everyday task.
- Complete everyday task.
- Promoted a safe work environment by enforcing strict adherence to safety regulations.
- Assisted in the recruitment process for hiring quality staff members.
- Facilitated monthly training sessions for enhanced staff performance.
- Oversaw inventory management to avoid any shortage or excess stock issues.
- Provided constructive feedback to staff for improved performance levels.
- Monitored employee attendance records for maintaining discipline within the team.
Manager
Sadhaka Digitals (Sony Exclusive Showroom)
2013.06 - 2017.01
- Complete store operational requirements by scheduling and assigning employees; following up on work results.
- Maintain store staff by recruiting, selecting, orienting, and training employees.
- Maintain store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
- Achieve financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
- Identify current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
- Ensure availability of merchandise and services by approving contracts; maintaining inventories.
Senior Promoter (Sony Mobile Sales)
Manpower India Pvt Ltd
2009.02 - 2013.06
- More than five years experience.
- Extensive knowledge of principles and methods for showing, promoting, and selling products and services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
- Remarkable ability to listen to and understand information and ideas presented through spoken words and sentences.
- Great ability persuading others to change their minds or behaviour.
- Uncommon ability talking to others to convey information effectively.
- Excellent ability to speak clearly so others can understand you.
- Maintained up-to-date knowledge of industry trends to provide relevant information to consumers.
- Achieved high levels of customer satisfaction with thorough knowledge of products promoted.
- Fostered a fun shopping experience with lively product demonstrations, driving in-store footfall.
- Encouraged prospective customers to try products, leading to increased sales conversion rates.
- Collaborated closely with marketing team on promotional campaigns for maximising impact.
- Leveraged social media platforms for promoting products, expanding reach towards younger demographics.
- Increased product visibility by distributing leaflets and brochures to potential customers.
Customer Care Executive
First Source Pvt Ltd
2008.02 - 2009.01
- Answer calls and respond to emails.
- Handle customer inquiries both telephonically and by email.
- Research required information using available resources.
- Manage and resolve customer complaints.
- Provide customers with product and service information.
- Enter new customer information into system and update existing customer information.
- Process orders, forms and applications and identify and escalate priority issues.
- Route calls to appropriate resource and follow up customer calls where necessary.
- Complete call logs and produce call reports.
- Developed strong relationships with customers fostering brand loyalty and repeat business.
- Performed administrative duties contributing towards smooth store operations.
- Assisted customers in making informed decisions by providing detailed product information.
- Maintained up-to-date knowledge, resulting in effective product promotion.
- Mitigated conflicts by providing timely and effective solutions to disputes raised by customers.
- Handled returns and exchanges efficiently maintaining high levels of customer satisfaction.
- Provided top-notch support for increased customer satisfaction.
Education
Bachelor of Arts - Business Management
SNS Rajalakshmi Arts & Science College
Coimbatore 2004.01 - 2007.01
Skills
- 1: Communication Tools
- Skype
- Zoom
- Microsoft Teams
- 2: Social Media
- 3: Spreadsheets
- Excel
- Knowledge of spreadsheets
- 4: Desktop and Word Processing Tools
- Google Docs
- Microsoft office Suit
- Microsoft Publisher
- 5: Database
- Microsoft access
- SAP
- Equipment operation familiarity
- Hygiene consciousness
- Patisserie preparation
- Efficiency management
- Time management mastery
- Weighing and measuring accuracy
Languages
Tamil
English
Telugu
Hobbies and Interests
Playing Games
Accomplishments
- Got Selected for Bangkok Trip for Best Value target achiever in the year of 2010 Jan
- Got Selected for Malaysia Trip for Best Volume target achiever in the year of 2010 June
Declaration
I hereby declare that all information furnished above in true to my knowledge and belief. Place : Date : Sincerely (S.Rajagopal)
Strengths
- Effective team builder with strong leadership qualities.
- Ability to relate to people at any level of business & management.
- Ability to understand client requirement and work together to achieve client relationship.
- Ability to analyze and understand the business process and strong learning ability
Personal Profile
- Date of Birth : 06.09.1986
- Father’s Name : G. Shankara Narayanasamy
- Hobby : Playing Games
- Languages known : Tamil, English, Telugu
Timeline
Whiston Hospital NHS Trust
2023.12 - 2026.07
Food Processor
Green Core food to go lmt
2023.02 - 2023.11
Supervisor
Mowasalat Qatar
2021.08 - 2022.07
Supervisor
Gems Gold Pvt Ltd
2017.02 - 2021.06
Manager
Sadhaka Digitals (Sony Exclusive Showroom)
2013.06 - 2017.01
Senior Promoter (Sony Mobile Sales)
Manpower India Pvt Ltd
2009.02 - 2013.06
Customer Care Executive
First Source Pvt Ltd
2008.02 - 2009.01
Bachelor of Arts - Business Management
SNS Rajalakshmi Arts & Science College
2004.01 - 2007.01