Ryszard Pitera

OPS/Shift manager Skelmersdale-NHS (Project Ventura) - DHL supply chain (life sciences

• Developed strong relationships with vendors to ensure timely delivery of products while maintaining cost efficiencies.
• Cooperated with coworkers to improve customer experience and manage storefront.
• Managing picking and supporting inbound and outbound FLM's in temperature-controlled chamber
• Health and safety management.
• Legal register, daily finance .
• Keeping our MHE fleet in compliance and our racking, SSOW compliant.
• Supported contract start up and delivery of critical medical equipment to Nightingale Hospitals and NHSSC.
• Supported start-up of NHS within 6 weeks and fully operational to continuously improving to providing life saving equipment.
• Systemic work needed for warehouse environment.
• Managing maintenance of all MHE to ensure smooth and safe operation.
• Team calls with customers for daily updates and daily reports.
• Assisting with ordering Consumables, helping set up spread sheet to make it easier for finance to order correct items
• To expand on this, sourced new supplier as existing supplier was not able to meet our lead times.
• Performing health and safety inspections across AM shift at first for3 shifts .
• Supporting and putting away inbound loads of up to 20-30 loads day/400 pallets per shift at peak times in pandemic.
• E commerce Polar speed orders averaging 2000 orders per day.
• Briefing team every morning, managing our expectations of team in terms of workload, and always maintaining safety-first approach to get team engaged and vigilant to potential risk.
• Allowing variety of tasks to allow for all team to gain experience in different roles.
• Having one to ones with team on development and training.
• OMS site.
• Monitored daily and weekly key performance indicators to maintain on-track status.
• Strengthened performance metrics tracking and analysis to enhance tactical and strategic company plans.
• Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
• Adhered to company standards and compliance requirements for operations and cleanliness of areas.
• Ensured strict adherence to safety guidelines, reducing workplace accidents and incidents significantly over time.
• Assisted in budget preparation for department which led to better financial management throughout year.
• Promoted positive work environment through open communication and constructive feedback.

• Support on NHS supply chain.
• Self-motivated, with strong sense of personal responsibility.
• Managed time efficiently in order to complete all tasks within deadlines.
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
• Gained strong leadership skills by managing projects from start to finish.
• Resolved problems, improved operations and provided exceptional service.
• Used critical thinking to break down problems, evaluate solutions and make decisions
• Gained extensive knowledge in data entry, analysis and reporting

• Given opportunity to manage three short term contracts at DHL Skelmersdale .
• Burton's M&S ,JDE coffee.
• Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
• Ensured compliance with industry regulations, maintaining safe working environment for staff members.
• Developed strong relationships with suppliers, resulting in reduced costs and better quality products.
• Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.

• Initiate process improvements by identifying service delivery gaps and offering solutions for same.
• Conducted training and mentored team members to promote productivity and commitment to friendly service
• Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly

• Multiuser warehouse facility
• Completed over 2000 customer orders each day in warehouse setting

• Managing Staff of about 25 people.Setting out targets and hitting deadlines.
• Stock control and Buyers duties.Maintaining machinery and informing directors of productivity standards.
• Implemented quality control system to review products against technical specifications and corporate standards.
• Evaluated employee performance and provided feedback and training as needed.
• Spearheaded product and process quality initiatives with full compliance to internal, industry and customer quality standards.
• Researched latest industry trends and technologies, boosting knowledge and understanding of industrial production
• Enhanced factory efficiency by implementing lean manufacturing principles and optimizing production processes