Worked collaboratively with other team members to meet service targets, whilst maintaining quality.
Operated in high-pressure environments during busy periods.
Resolved customer enquiries and complaints to enhance service quality and customer satisfaction.
Prepared food according to company quality and hygiene standards.
Operated the cash register and handled cash and card payments accurately.
Fibre Engineer
Mifibre Ltd
Gloucester
05.2025 - 08.2025
First-hand experience running fibre optic cables to rural premises.
Regular problem-solving by optimising cable routing to ensure effective and safe installation.
Assisted in the operation of machinery and hand tools. Supported the team in maintenance tasks involving machinery. Contributed to the safe handling of hand tools in the work environment.
Front of house
Goodfellas barber's
Caerphilly
12.2023 - 12.2024
Greeted customers and provided refreshments.
Processed receipts and invoices during payment collection.
Managed appointments by booking, confirming, cancelling, and sending reminders.
Oversaw front-of-house operations to ensure daily activities ran smoothly.
Maintained cleanliness and organisation of workspaces in between customers to ensure a welcoming environment.