Ryan Harrison

Lead global IT strategy, cybersecurity, and operational delivery across a scaling PropTech business operating in multiple international markets.

Impact & Responsibilities:

• Own global IT infrastructure across Google Workspace, Microsoft, AWS, Azure, Salesforce and NetSuite.
• Achieved Cyber Essentials Plus certification; strengthened security posture through structured vulnerability management and penetration testing remediation.
• Built real-time endpoint monitoring and alerting across macOS and Windows estate.
• Reduced SaaS spend by over 20% through licence rationalisation and vendor negotiation.
• Designed and deployed multi-region office networks.
• Automated onboarding, patching, and provisioning using custom scripting integrated with MDM and SaaS APIs.
• Established structured IT governance frameworks aligned to ISO 27001 principles.
• Partner with leadership team to align technology roadmap with commercial growth strategy.
• Introduced structured AI experimentation and automation initiatives across internal workflows.

• Developed IT security strategies aligning with ISO 27001.
• Introduced and managed the company ISMS, BCP, and DR plans.
• Introduced and enforced a viable BYOD policy and endpoint security and patching policies.
• Introduced staff training in cybersecurity awareness and ISO 27001-aligned practices.
• Oversaw IT budgets across hardware, software, and tooling, aligning spend with business priorities.

• IT Manager for Ellerman Investments working for high profile directors.
• Managed IT for Ellerman Investments and their subsidiaries including The Ritz Hotel and Casino, Very, Yodel, and Daily Telegraph.
• Delivered ISO 9001, ISO 27001, IASME & Cyber Essentials Plus certifications.
• Migrated Exchange and Hyper-V servers to Office 365 and Azure; decommissioned all on-prem infrastructure.
• Integrated and managed VoIP systems and built scalable helpdesk platforms
• Oversaw IT budgets across hardware, software, and tooling, aligning spend with business priorities.

• Element Six, Radian Group, TG Support, Confero
• Developed foundational experience in network engineering, desktop support, user training, and remote troubleshooting across SME and enterprise environments.
• Progressed through technical roles at Element Six, Radian Group, and others, building a foundation in systems administration, network engineering, and field support