Ryan Ongaratto
London
Summary
Energetic and multilingual hospitality professional with 5+ years of experience in high volume venues across London. Proven track record of delivering exceptional customer service and maintaining efficient bar operations in fast paced environments. Highly proficient in bartending, mixology, and front of house coordination with remarkable time efficiency and wide ranging skills. Recognised for reliability, speed, and hands on leadership in supporting team operations. Committed to fostering positive experiences for both customers and colleagues while consistently exceeding service standards.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work history
Bartender
The Bedford
London
04.2024 - 08.2024
- Served cocktails and drinks in a live music venue, ensuring fast service delivery and positive guest experiences during high-capacity events
- Maintained exceptional bar hygiene standards and managed stock levels throughout demanding shifts
- Collaborated effectively with floor staff and sound technicians to support seamless venue operations during live performances
- Developed expertise in craft cocktail preparation while maintaining speed and quality standards in high-pressure environments
Barback
25 Paul Street
London
08.2023 - 04.2024
- Managed comprehensive back-of-bar operations including restocking, glassware maintenance, garnish preparation, and syrup production
- Maintained organised and spotless bar areas under intense pressure during peak service periods
- Supported bartending team by anticipating needs and ensuring seamless service flow throughout shifts
- Demonstrated exceptional time management skills while handling multiple concurrent tasks efficiently
Barback/Bartender
The Blues Kitchen
Brixton
01.2022 - 10.2022
- Progressed from barback to bartender role, demonstrating rapid skill development and professional growth
- Mastered both support and lead positions in high-energy music venue environment
- Contributed to team efficiency through proactive stock management and equipment maintenance
- Enhanced venue atmosphere through skilled drink preparation and customer engagement
Bartender/Waiter
The Four Thieves
London
12.2020 - 12.2021
- Executed dual-role responsibilities managing both table service and bar duties in a busy venue renowned for events and entertainment
- Managed customer flow and service coordination during high-volume periods with up to 400+ guests
- Developed strong multitasking abilities while maintaining quality standards across both floor and bar service
- Built expertise in customer relationship management and conflict resolution in dynamic entertainment environments
Education
Certificate of Higher Education - Media Studies
Kingston University
03.2020 - 09.2021
Skills
- Bartending & Mixology
- High-Volume Service Management
- Customer Service Excellence
- POS & Cash Handling Systems
- FOH/BOH Team Coordination
- Opening & Closing Procedures
- Multilingual Communication
- Garnishing & Drink Preparation
- Stock Management & Inventory
- Time Management & Efficiency
- Bar Hygiene & Safety Standards
- Event Support & Live Music Venues
- Training & Staff Development
- Problem-Solving Under Pressure
Languages
English
Portuguese
Spanish
Romanian
Italian
Timeline
Bartender
The Bedford
04.2024 - 08.2024
Barback
25 Paul Street
08.2023 - 04.2024
Barback/Bartender
The Blues Kitchen
01.2022 - 10.2022
Bartender/Waiter
The Four Thieves
12.2020 - 12.2021
Certificate of Higher Education - Media Studies
Kingston University
03.2020 - 09.2021
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