Ryan Joseph Byrne

I am an articulate, self-motivated individual with a passion in technology and music amonst many other interests. I have spent the past three years working at Arvato Financial Solutions Ltd. During my time at the organisation I have swiftly developed from an apprentice helpdesk analyst to the position of technical analyst. both my technical and communication skills have flourished. Many of my colleagues have often commented on how approachable I am and how professional I conduct myself both on the phone and around the office. I am looking to continue developing my skills within the IT Industry and take on some exciting new challenges.

Below are some of the commendations I have received from colleagues & customers:

• " A big thank you to Ryan who helped many of the HR team at both home and in the office with IT issues this week. Ryan is always friendly, keen to help, resolves IT issues quickly and efficiently and delivers a great support service to his colleagues. Fantastic work Ryan!" - Jordan Saunders, Head of Human Resources.
• 
  " As always our IT team go above and beyond and are polite. I had to move room with my PC and Ryan was great and helped me get set up. Just like to add all the IT team have been great since home working. Thanks guys I personally appreciate you all been so approachable. " - Martin Bell , Senior Collector
• " Huge thank you to Ryan for great teamwork. Later on last week it became apparent that we required an additional computer in the office for a new recruit to undertake training. Ryan was able to 'create' a computer and the team member was able to join training as planned. " - John Fettes, Head of Contact Centre
• " Many congratulations on achieving your CyberOps Associate. Great to see you continuing your progression and thanks again for all your efforts day to day. Nothing ever seems to be a challenge for you Ryan. Well done." - John Storrie, Operations & Strategy Director.
• "Ryan. Thanks for following up to sort out my recent email and Loox issues. Nothing ever seems to phase you, no matter what the issue. Always get the best of service from you much appreciated" - John White, Key Account Manager
• " Hi Ryan, just to say thanks for all of your help and patience. Nothing is ever too much trouble for you, and you are so patient even when I'm being really technilogically daft (which is all the time!!). You are a superstar :) Thanks, Marie " - Marie Edwards, Payroll Manager
• " A million thanks to you all for working together and working so hard to onboard over 150 new roles to our teams. You've made a massive difference to our ability to continue business throughout this tough period, well done and thanks very much " - Debbie Nolan, Managing Director.

• I have a very keen interest in music and IT technology.
• I can play both the piano and the guitar at a proficient level.
• I enjoy spending time on the internet and working with computers
• Spending time with family and friends
• Cycling