Ryan Warder
Southampton,Hampshire
Summary
Self-motivated professional from Southampton with a strong work ethic and a commitment to continuous learning. Proven ability to thrive in dynamic environments, leveraging experiences in karate and archery to cultivate discipline and focus. Retail background includes establishing strong customer relationships and consistently exceeding sales targets. Eager to embrace new challenges and opportunities for personal, professional and creative growth.
Overview
3
3
years of professional experience
Work History
Team Leader
Urban Outfitters
Southampton, Hampshire
09.2025 - Current
- Supervised team performance to pinpoint and address improvement areas.
- Fostered positive employee relations by cultivating a supportive workplace.
- Resolved intricate customer issues and disputes efficiently.
- Organised workloads, delegating tasks to adapt to demand changes.
- Supported recruitment processes, including interviews and onboarding.
- Guided a strong team of 20+ to enhance collaboration and morale.
- Served as a bridge between management and staff to advocate for team needs.
- Reviewed data to identify top-performing products and optimise output.
- Managed stock levels to ensure adequate inventory.
- Oversaw budget to control costs within set funds.
- Created seasonal merchandise displays to refresh store aesthetics.
- Evaluated sales data to assess and enhance display effectiveness.
Sales and Service Specialist
Jewel's
Southampton, Hampshire
05.2025 - 09.2025
- Assisted with sales and service roles alongside key-holder responsibilities.
- Delivered exceptional customer service in a premium retail and service setting.
- Supported piercing and welding consultations with professionalism and care.
- Aided in store opening and closing procedures while assisting management operations.
- Maintained product knowledge to inform customers about jewellery and aftercare.
- Facilitated sales through upselling, cross-selling, and fostering strong customer relationships.
- Contributed to team training and ensured adherence to high-end sales standards.
Sales Associate
Urban Outfitters
Southampton
11.2022 - 05.2025
- Gained valuable experience in customer service, organisation, and multitasking.
- Developed excellent phone etiquette and professional communication.
- Strengthened organisational and time management abilities.
- Enhanced problem solving in customer-facing situations.
- Confident in using tills, systems and basic admin tasks.
- Managed various responsibilities while handling customers.
- Delivered high standards of customer service even in challenging situations.
- Worked flexibly across multiple customer access points.
Education
A-level equivalent - Travel & Tourism
ITCHEN COLLEGE
Southampton2023
GCSES - food tech, travel and tourism, sociology
REGENTS PARK COMMUNITY COLLEGE
London01-2022
Skills
- Customer service and sales expertise
- Communication skills
- Organizational abilities
- Problem solving
- Administrative tasks
- Visual merchandising
- Data analysis
- Team leadership
- Trend analysis
- Styling and modeling passion
Timeline
Team Leader
Urban Outfitters
09.2025 - Current
Sales and Service Specialist
Jewel's
05.2025 - 09.2025
Sales Associate
Urban Outfitters
11.2022 - 05.2025
A-level equivalent - Travel & Tourism
ITCHEN COLLEGE
GCSES - food tech, travel and tourism, sociology
REGENTS PARK COMMUNITY COLLEGE