Ryan Tribe
Hardwicke,GL2
Summary
Dedicated physical education undergraduate with applied experience in leisure centre management, coaching environments, and customer-facing roles. Brings a strong understanding of inclusive practice, teamwork, and participant-centred delivery, alongside practical skills in staff supervision, operations, and communication. Highly adaptable, reflective, and motivated to progress into professional roles within education, sport, and community physical activity.
Overview
10
10
years of professional experience
2
2
years of post-secondary education
Work history
Duty Manager
Stroud District Council
Dursley, Gloucestershire
2024.01 - 2026.02
- Led daily operational delivery through effective staff supervision, task delegation, and decision-making
Ensured financial integrity through accurate cash handling and end-of-day procedures
Motivated and supported teams through positive leadership and clear communication
Handled customer complaints with professionalism, supporting strong retention outcomes
Assisted in the rollout of New Legend POS software across multiple sites
Played a key role in securing a “Good” Quest assessment rating, achieving a top-three ranking for team management
Content Creator
Tribey97
2020.04 - 2026.02
- Developed content for social media
- E,g- TikTok, Instagram reels and stories
- Planned and coordinated posts for high-quality content creation
- Reviewed social media analytics to gauge content success
- Promoted new product launch with innovative posts and streaming
- Oversee/Manage a team a community for F1 fans to express and be themselves
- Discord server maintenance
Customer Retention Executive
Pitney Bowes
2023.01 - 2023.05
- Customer-centric mindset: A focus on understanding and meeting the needs of the customer is key to building strong customer relationships, Ensured the customer stayed with the company
- Sales skills: Upselling and cross-selling skills are important for retaining customers and increasing revenue
- Worked to targets such as average daily calls, save rate and revenue
- Manage workloads to get a 24 hour turnaround time to ensure the customer journey was clean and effective and to increase customer satisfaction
- Reason for leaving: Personal reasons
Landscape Gardener
Mid West Landscaping
Worcester
2022.06 - 2022.12
Customer Retention Executive
Cotswold BMW
Hereford
2022.03 - 2022.06
- Working alongside the Customer Retention Manager-Cold call a daily list of service customers to encourage incremental business
- Find new ways to build customer interaction For example Leaving thank you letters in cars
- Upsell and cross sell products e.g GAP insurance
- Setting up appointments for the sales team
- Reason for Leaving: Manager left and left role within the sales team- Declined due having to work every Saturday
Duty Manager/Sales Manager
Wiltshire Council
Malmesbury
2019.06 - 2022.03
- Manage the Lifeguard, Front of House and sales team of 8
- Write Rota’s and manage holiday requests and prepared payroll for up to 30 people
- Supervised and trained newly hired employees and evaluated progress and performance levels
- Proactively looking for leads- leaflet dropping as well as prospecting regular members and making them aware of the savings if they were to purchase a membership
- Building relationships with current numbers to ensure they wanted to come back
- Supported the sales team with day to day operations and assisting with any questions
- Reason for Leaving: Relocation
Senior Recreation Assistant
Greenwich Leisure
Oasis Swindon
2018.09 - 2019.06
- Worked with the leisure centre management team
- Stepped up to Duty Manager when required
- Oversaw the lifeguard team and any first aid incidents
- Reason for Leaving: Career progression to Duty Manager
Lifeguard
RNLI
Bournemouth
2018.04 - 2018.10
- Monitoring beach activity: responsible for monitoring the beach and identifying potential hazards, such as rip currents, large waves, and unsafe conditions
- Providing first aid: provide first aid and emergency medical care to injured or ill beachgoers, including administering CPR, performing rescues, and stabilizing injured victims until medical help arrives
- Give sea safety talks to schools and other professional institutions
- Reason for Leaving: Seasonal role
Lifeguard
Greenwich Leisure
Oasis Swindon
2015.09 - 2018.04
- Vigilance: maintain constant vigilance over the pool and its users to identify potential hazards or risks
- Teamwork: work collaboratively with other lifeguards and pool staff to maintain a safe and secure pool environment
- Customer service: have good customer service skills to ensure the satisfaction of pool users
- Reason for leaving: Seasonal role in Bournemouth working with RNLI
Education
Diploma of Higher Education - Sports Coaching
Cirencester College
Cirencester, Gloucestershire 2015.09 - 2016.06
Diploma of Higher Education - Sports Coaching
Cirencester College
Cirencester, Gloucestershire 2015.09 - 2016.06
GCSEs - Physical Education, English Literature/Language, French, Maths
Prior Park college
Bath, Bath and North East Somerset 2013.06 - 2014.05
Skills
- SalesForce
- Microsoft SQL
- Google Suite
- Adobe Photoshop
- Adobe Premiere Pro
- Learning new Software
- Communication
- Excellent levels of customer service
- Analytical and Problem Solving
- Teamwork and collaboration
- Attention to detail
- Willingness to learn
- Time management
- Scheduling efficiency
- Business administration knowledge
- Recruitment and hiring aptitude
- Microsoft office suite proficiency
Accomplishments
- Information Technology Infrastructure Library (ITIL)- Foundation
- CompTIA: IT fundamentals
- CompTIA: A+ 220-1101(Core1)
- CompTIA: A+ 220-1101(Core 2)
- National Pool Lifeguard Qualification
- NVBLQ- Beach Lifeguard Qualification
- Lifeguard- Trainer/Assessor
- First Aid trained
- PPO- Pool plant operators Qualification
- RNLI- casualty care qualification
Custom
References Upon Request
Volunteer, Cheltenham District Cross Country Championships – December 2025
- Supported the organisation and delivery of a large-scale school sporting event, assisting with finish-line setup and athlete placement
- Communicated with PE teachers from a range of schools, developing professional relationships and gaining guidance on academic progression and career development within Physical Education
- Gained first-hand experience of event management, safeguarding awareness, and the practical realities of school sport competition
Timeline
Duty Manager
Stroud District Council
2024.01 - 2026.02
Customer Retention Executive
Pitney Bowes
2023.01 - 2023.05
Landscape Gardener
Mid West Landscaping
2022.06 - 2022.12
Customer Retention Executive
Cotswold BMW
2022.03 - 2022.06
Content Creator
Tribey97
2020.04 - 2026.02
Duty Manager/Sales Manager
Wiltshire Council
2019.06 - 2022.03
Senior Recreation Assistant
Greenwich Leisure
2018.09 - 2019.06
Lifeguard
RNLI
2018.04 - 2018.10
Lifeguard
Greenwich Leisure
2015.09 - 2018.04
Diploma of Higher Education - Sports Coaching
Cirencester College
2015.09 - 2016.06
Diploma of Higher Education - Sports Coaching
Cirencester College
2015.09 - 2016.06
GCSEs - Physical Education, English Literature/Language, French, Maths
Prior Park college
2013.06 - 2014.05