Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
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Ryan Thomas

London

Summary

  • Customer-focused professional with experience in payroll administration and a strong background in hospitality. I am comfortable working independently or supporting a team in fast-paced environments. Now looking to apply my strong work ethic and passion for homewares to a Store Assistant role at IKEA.

Overview

15
15
years of professional experience
6
6
years of post-secondary education

Work history

Payroll Manager and Office Assistant

Running Hare Restaurants Ltd
London
07.2021 - Current
  • Executed four-weekly payroll and pension procedures with meticulous attention to detail.
  • Submitted four-weekly RTI reports to HMRC, ensuring compliance with UK legislation.
  • Monitored schedules across all sites for accurate input of hours and processing of absences.
  • Addressed employee and external queries to fulfil requirements promptly.
  • Coordinated end-of-year tasks, including timely issuance of P60s and P45s.
  • Liaised with Chief Operations Officer regarding wage changes and HR issues.
  • Analysed payroll data to ensure adherence to established processing deadlines.
  • Organised reports for efficient access and retrieval.

Office Assistant

Balans Restaurants Ltd
London
08.2017 - 07.2021
  • Extracted data via Aloha EPOS & POS platforms,
  • Performed data entry tasks diligently, maintaining accurate office records at all times.
  • Managed cashiering operations for incoming cash across 7 locations.
  • Collaborated with Payroll Manager to ensure accuracy of related payroll deductions and service charge payments.
  • Coordinated efforts with Accounts Manager to secure timely delivery of sales sheets.
  • Maintain bank reconciliation of company bank account.
  • Processed invoices accurately via VT accounting software.
  • Performed general administrative tasks, ensured smooth day-to-day functioning of office, and maintained clean work environment at all times.

Front of house team member

Balans Restaurants Ltd
London
07.2015 - 08.2017
  • Conducted staff training to facilitate high level of customer service.
  • Facilitated positive dining experiences through exceptional customer service.
  • Regularly assessed guest satisfaction, promptly addressing any issues.
  • Greeted guests upon arrival, creating warm and welcoming atmosphere.
  • Processed cash and card payments swiftly, minimising customer waiting times.
  • Operated POS systems accurately, processing numerous bill payments efficiently.
  • Served high volumes of guests in fast-paced environment while maintaining quality care.

Waiter

Previous experience
Sydney, Australia-London, UK
09.2010 - 09.2014
  • Maintained excellent level of service in busy and demanding restaurant environment.
  • Able to work under pressure in fast paced environment.

Education

Certificate of Higher Education - English, Maths, Science

Dubbo South High School
Dubbo, NSW Australia
02.1984 - 12.1989

Skills

  • Cash handling
  • POS system operation
  • Customer Service
  • Payment Processing
  • Time management
  • Attention to detail and problem solving
  • Computer Literacy
  • Team player and flexibility

Affiliations

  • DIY and home renovations, furniture assembly, gardening, reading, cycling.

Timeline

Payroll Manager and Office Assistant

Running Hare Restaurants Ltd
07.2021 - Current

Office Assistant

Balans Restaurants Ltd
08.2017 - 07.2021

Front of house team member

Balans Restaurants Ltd
07.2015 - 08.2017

Waiter

Previous experience
09.2010 - 09.2014

Certificate of Higher Education - English, Maths, Science

Dubbo South High School
02.1984 - 12.1989

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Ryan Thomas