Leonie Corinne Gaskell

Working within an industry that is constantly growing and evolving, I have gained extensive experience in analysing, cleaning and transforming data, drawing together a plethora of transferable skills. I have summarised below:

• Extract, interpret, and analyse data to inform strategic business decisions, supporting improved forecasting and performance tracking.
• Enhance data accuracy by conducting thorough data cleansing and validation processes.
• Design and maintain complex SQL queries to extract insights from large datasets, enhancing data retrieval efficiency and ensuring scalability.
• Implement and optimise SQL stored procedures to automate data extraction and transformation, to produce reports for all areas of the business.
• Build interactive dashboards in Power BI to visualise KPIs, improving stakeholder engagement and accelerating decision-making.
• Collaborate with cross-functional teams to deliver actionable insights, supporting business growth initiatives.
• Adherence to GDPR regulations while handling sensitive data, maintaining compliance and data security at all stages of analysis.
• Facilitate cross-departmental collaboration through effective sharing of relevant insights drawn from analysed data sets.

• Analyse large datasets, drawing meaningful conclusions, and provide actionable recommendations.
• Mine data to identify trends and inform business decision-making processes.
• Present data insights and highlight improvement opportunities aligned with business strategy.
• Utilise data visualisation tools to generate and deliver compelling presentations for internal and external stakeholders.
• Leverage qualitative and quantitative analysis tools to assess data and report on findings.
• Collaborate with cross-functional teams to implement operational improvements and business strategies.
• Analyse competitor strategies, and services, to provide valuable insights that guide decision-making regarding both large and small investments.

• Optimised prospecting strategy through online and mail campaigns, increasing property portfolio, by accessing monthly rental and sales market reports and company databases to identify rental solutions and meet clients' needs.
• Maximised sales potential by building rapport with potential tenants through enquiries and inspections.
• Qualified new applicants, conducting in-depth reviews to determine financial circumstances.
• Constantly met profitability goals, negotiating between landlord and potential tenants to find mutually beneficial agreement.
• Answered phone calls and emails from potential and existing customers, increasing customer satisfaction ratings by addressing issues effectively for a speedy resolution.
• Kept up-to-date with the relative Laws and Regulations and championed non-advised sales.

• Ensured memorable client experiences by delivering a warm welcome, an exceptional treatment process and outstanding post-treatment care, whilst maintaining impeccable client care standards through considerate communication and attention to detail.
• Developed a loyal client base of repeat customers through unmatched levels of service, increased retail sales through thorough aftercare advice and product recommendations.
• Showcased new treatments, promoted add-on sales and customer upgrades for increased spa profitability, whilst maintaining a booked-to-capacity schedule by maximising a treatment timetable, ensuring beauty bookings were made in the most effective and productive manner.
• Expertly monitored inventory of spa supplies, promptly reordering low-stock items to maintain smooth delivery of services.
• Retained clients through exceptional work ethic, individualised beauty care plans and positive attitude.

• Maintained established merchandising standards, including window, sales floor and promotional displays.
• Priced merchandise, stocked shelves and took inventory of supplies. Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.
• Shared best practices for sales and customer service with other team members to help improve the shop's efficiency.
• Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
• Completed profit and loss performance reports.