RYAN ROBERTS
Leeds,United Kingdom
Summary
Highly skilled professional with expertise in audio-visual technologies, offering strong problem-solving skills and technical aptitude. Knowledgeable about various audio-visual systems and keen to learn new technologies. Strong communicator with excellent teamwork and organisational abilities. Recognised for exceptional leadership and stakeholder management skills with a proven ability to collaborate effectively within teams or operate independently using a proactive approach. Highly organised with strong problem-solving abilities and adept at managing multiple priorities under pressure while maintaining high performance standards.
Overview
7
7
years of professional experience
Work history
2nd Line AV Engineer
University of Leeds
Leeds, UK
2020.12 - 2026.04
- Provide 2nd and 1st line technical support for Central Teaching Space, overseeing preventative maintenance, repairs, and hardware installations.
- Commission hardware and program AV control systems (Crestron) to meet University standards.
- Liaise with manufacturers for out-of-warranty repairs and monitor external contractors during on-site works.
- Deliver technical advice and training to high-profile internal staff and external conference clients.
- Undertake service improvement projects, including inventory management reviews and new technology implementation.
Junior Installation Engineer
ISDM Solutions
2019.01 - 2020.12
- Built custom frameworks and bracketry for LED screens, video walls, and flat-panel displays.
- Installed and commissioned AV control and UC systems (Zoom, Polycom, Cisco).
- Conducted structured cabling, including pulling, terminating, and soldering.
1st Line AV Technician
University of Leeds
Leeds, UK
2019.12 - 2020.11
- Diagnosed and resolved urgent AV/IT hardware and software faults during customer call-outs.
- Managed the replacement of PC hardware and AV equipment, including projector filter and lamp maintenance.
- Maintained security and inventory accuracy for designated zones and equipment.
- Provided technical and directional support for major university events, including open days and public lectures.
Education
Level 4 Certificate - Professional Marketing
Chartered Institute of Marketing
A-levels - Law, Politics, and Economics
Elliott Hudson College
BTEC Level 3 Extended Diploma - Business and Enterprise
Wakefield College
8 GCSEs -
Bruntcliffe Academy
Skills
- Audio Visual Technologies: Crestron, QSC, Biamp, Extron, Poly, Microsoft Teams, Zoom, and enterprise video conferencing systems
- Technical & Installation Expertise: AV rack construction, structured cabling, system installation, commissioning, and quality assurance testing
- IT & Networking: Wireless networking (Wi-Fi/LAN), hardware and software troubleshooting, PC maintenance, and general IT support
- Professional & Interpersonal Skills: Strong leadership and stakeholder management; excellent communication and interpersonal skills; collaborative team player with the ability to work independently using a proactive, hands-on approach
- Organisation & Work Ethic: Highly organised and self-motivated; strong logical thinking and problem-solving skills; able to manage multiple priorities, meet tight deadlines, and perform well under pressure
INTERESTS & REFERENCES
Gym, Cars, Photography, and IT.
Affiliations
- Aviation
- Aircraft
- Keeping Fit
- Cooking
Timeline
2nd Line AV Engineer
University of Leeds
2020.12 - 2026.04
1st Line AV Technician
University of Leeds
2019.12 - 2020.11
Junior Installation Engineer
ISDM Solutions
2019.01 - 2020.12
Level 4 Certificate - Professional Marketing
Chartered Institute of Marketing
A-levels - Law, Politics, and Economics
Elliott Hudson College
BTEC Level 3 Extended Diploma - Business and Enterprise
Wakefield College
8 GCSEs -
Bruntcliffe Academy