Summary
Overview
Work history
Education
Skills
Websites
Timeline
Generic

RYAN O'DRISCOLL

London

Summary

Versatile and driven professional with experience in customer service, finance operations, and team support. Skilled in problem-solving, compliance, and process improvement, with a strong focus on delivering results and excellent service.

Overview

3
3
years of professional experience

Work history

Payouts Executive

Shawbrook Bank / JBR Capital
09.2025 - Current
  • Process high-value car finance payouts daily, ensuring funds were released promptly to dealerships and brokers in line with agreed terms.


  • Review and validate finance agreements which would include invoice, settlement figures, vehicle documentation, banking details and signed agreements to minimise the chance of error or fraud.


  • Maintain accurate system records and audit trails in line with the FCA regulations and company policy's.


Payouts Executive

Car Finance Genie
08.2023 - 12.2024
  • Coordinated with lenders, dealers and customers to manage smooth and timely fund disbursements.


  • Processed and tracked payouts, maintaining accurate records and resolving discrepancies efficiently.


  • Managed deal pipelines, ensuring all conditions were met prior to funding.


  • Produced team performance reports and assisted in workflow/process improvements.


  • Stepped in as acting manager when required, ensuring continuity of operations and leadership.

Customer Care Advisor

Valero Energy Limited
01.2023 - 02.2023
  • Responsible for acting as the central point of reference for field staff, by liaison with Credit, Legal, Distribution, Pricing and Logistics teams in order to centralise co-ordination of contracts.


  • Also acting as the first point of contact for complaints, police queries, solicitor claims and potential new business.


  • Assisted other team members with general administration duties.

Education

GCSE - Math, English Literature & Language, Business, History, RE, PE, Combined Science

THE CAMPION SCHOOL

LEVEL 3 BTEC BUSINESS - BTEC business

THE CAMPION SCHOOL

Skills

Eye for detail


Collaboration and teamwork


Time management


Working under pressure


Communication


Critical thinking

Timeline

Payouts Executive

Shawbrook Bank / JBR Capital
09.2025 - Current

Payouts Executive

Car Finance Genie
08.2023 - 12.2024

Customer Care Advisor

Valero Energy Limited
01.2023 - 02.2023

LEVEL 3 BTEC BUSINESS - BTEC business

THE CAMPION SCHOOL

GCSE - Math, English Literature & Language, Business, History, RE, PE, Combined Science

THE CAMPION SCHOOL
RYAN O'DRISCOLL