Ryan Nero
Leiston,Suffolk
Summary
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and apply extensive knowledge to findings. I am always ready to lead group discussions and manage projects if given the opportunity and training. I am a Reliable individual, who offers excellent communication and good judgment to effectively meet team needs.
Overview
3
3
years of professional experience
Work History
Admin Assistant
Fairweather Law Limited
Leiston, Suffolk
02.2025 - Current
- Temporary employment in the private client department.
- Scanning Wills and Powers Of Attorney into the network.
- Maintaining confidentiality while handling sensitive information.
- Gaining insight into legal processes.
Food and Beverage Assistant
Thorpeness Golf Club and Hotel
Thorpeness, Suffolk
04.2024 - Current
- Cross-sold additional dishes and beverages boosting overall revenues.
- Coordinated with chefs on special dietary requirements ensuring customer satisfaction.
- Followed strict alcohol serving laws maintaining legal compliance.
- Adapted quickly to changing schedules ensuring consistent performance.
- Provided detailed menu information to customers, facilitating informed choice making.
- Prioritised tasks during peak hours to ensure smooth operations.
- Trained new team members, contributing to staff proficiency.
- Managed table arrangement for maximising dining capacity during busy periods.
- Resolved customer complaints efficiently, fostering positive relations and repeat business.
- Maintained cleanliness in dining area which contributed to a pleasant atmosphere.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Checked food quality before serving safeguarding diner's experiences.
- Delivering exceptional customer service in a high pressure environment, showcasing professionalism and effective communication skills while maintaining composure.
Kitchen Porter
The Theberton Lion
Theberton, Suffolk
09.2022 - 12.2023
- Cleaned work surfaces, ensured hygiene standards were met.
- Consistently adhered to food hygiene regulations whilst dealing with food waste.
- Kept a safe working environment by following all health and safety regulations.
- Assisted chefs in food preparation for efficient meal service.
- Removed rubbish, kept bin area clean and orderly.
- Swept and mopped floors at end of shifts to ensure tidy workspace next day.
- Completed deep cleaning tasks as instructed by supervising chef or manager.
- Worked under pressure during peak times without compromising on quality of work delivered.
Education
NVQ Level 1 - Multi Skills Level 1
Suffolk New College, Halesworth
Halesworth, Suffolk 09.2023 - 06.2024
NVQ Level 2 - Maintenance Level 2
Suffolk New College, Halesworth
Halesworth, Suffolk 09.2024 -
GCSEs -
Alde Valley Academy
Leiston 09.2018 - 07.2023
Skills
- Good communication
- Problem Solving
- Teamwork
- Adaptability
- Time Management
- Attention to Detail
- Good Work Ethic
- Good Document Management
Timeline
Admin Assistant
Fairweather Law Limited
02.2025 - Current
NVQ Level 2 - Maintenance Level 2
Suffolk New College, Halesworth
09.2024 -
Food and Beverage Assistant
Thorpeness Golf Club and Hotel
04.2024 - Current
NVQ Level 1 - Multi Skills Level 1
Suffolk New College, Halesworth
09.2023 - 06.2024
Kitchen Porter
The Theberton Lion
09.2022 - 12.2023
GCSEs -
Alde Valley Academy
09.2018 - 07.2023
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