Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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RYAN MCILDUFF

Belfast

Summary

Dedicated professional with a strong background in customer service and employee training supervision. Demonstrates exceptional skills in efficient communication and customer service orientation, ensuring high levels of client satisfaction.

Overview

2
2
years of professional experience
7
7
years of post-secondary education

Work History

Driver Co-ordinator

Belfast City Hopsital
Belfast
02.2024 - Current
  • Managed driver schedules for optimal use of resources.
  • Organised emergency response, minimising potential disruption of services.
  • Optimised routes regularly based on traffic patterns, fostering quicker deliveries.
  • Handled customer complaints effectively, maintaining high satisfaction levels.
  • Contacted Patients about upcoming deliveries, amending details/ accommodating to patients needs.

VAN HELP

DHL
12.2023 - 01.2024
  • My temporary duties here consisted of doing truck and van checks, ensuring the load was safe to be delivered, and helping deliver Kegs and Alcohol to businesses all over Nothern Ireland

ADMIN OFFICER

DWP
06.2023 - 09.2023
  • My duties in this role consisted of checking clients eligibility for the Cost of Living Payments, handling customer inquiries, and aiding in disability payment support

Education

GCSEs - Technologies

ST. MARY'S CBGS
Belfast
09.2015 - 04.2022

Skills

  • Customer service
  • Fuel efficiency understanding
  • Customer service orientation
  • Efficient communication
  • Employee training supervision

Affiliations

  • I play the guitar, i'm currently learning how to play the harmonica and keyboard. I also have a keen interest in film photograph, utilising 2 vintage cameras dating back to 1972

Timeline

Driver Co-ordinator

Belfast City Hopsital
02.2024 - Current

VAN HELP

DHL
12.2023 - 01.2024

ADMIN OFFICER

DWP
06.2023 - 09.2023

GCSEs - Technologies

ST. MARY'S CBGS
09.2015 - 04.2022

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RYAN MCILDUFF