Ryan Marshall

Accomplished professional with a strong focus on leadership and people development, having trained and supported over 20 team members while fostering a culture of continuous improvement. Expertise in customer relationship management, delivering tailored experiences and managing escalations with professionalism and empathy. Proven ability in time and operations management, prioritising tasks to ensure efficient service under pressure. Skilled in communication and team collaboration, building rapport with diverse teams and facilitating effective shift briefings. Adept at problem solving, resolving real-time operational challenges such as shift shortages, stock issues, and customer disputes.

• Golfing, Member of local golf course, regularly play, which has strengthened my focus, strategic thinking, and patience under pressure.
• Football Fan – Avid follower of domestic and international football. Enjoy analyzing tactics and team dynamics, which reflects a strong interest in strategy, performance, and teamwork.

Gold Duke of Edinburgh's Award

Awarded: 2019

Completed the highest level of the DofE programme, demonstrating long-term commitment to physical challenges, skill development, volunteering, and an adventurous expedition. Developed leadership, resilience, teamwork, and project planning through all sections.