Ryan Lannigan

• Creating learners on PICS and enrolling them onto courses
• Compiling compliance data for managerial use
• Updating course attendance registers
• Scanning, copying, printing and binding
• Quality-checking documents for compliance with funding requirements
• Preparing course materials and learning packs
• Updating learning provider portals with enrolment documents and certificates
• Claiming certificates from awarding bodies, such as City & Guilds and NCFE
• Sample marking of workbooks for IQA purposes
• Quality-checking end-process of apprenticeship signups
• Setting up OneFile accounts and uploading enrollment documents
• Invigilation

• Providing tailored debt advice
• Identifying and implementing appropriate debt solutions
• Managing busy caseload to FCA guidelines
• Casebook for case management
• Providing tailored generalist advice including benefits, housing, employment, and Wills and Probate
• Completing financial budgets to negotiate with creditors
• Handling consumer complaints via Ombudsman and similar services
• General case administration
• General triage for debt and housing

· Transcribing audio to teach voice recognition linguistic models

· Annotation to teach classification models within fintech sector

· Excel for work allocation

· Atlas software for transcription and media management

· Slack for meetings and general queries

· Listing breaches, Warrants and Applications at Magistrates' and Crown courts

· Drafting Summons, Applications and Warrant requests

· Case maintenance using nDelius, recording trial dates, uploading Orders

· Uploading case files to Court Store for upcoming trials

· Advising Offender Managers on listing process and other necessary queries

· Prioritizing high-risk offenders and liaising with courts for urgent trial dates

· Dealing with mailbox for external queries

· Use of Excel for record-keeping and data searches

· Handling extremely sensitive information

· Processing, generating and forwarding invoices and cheques

· Archiving and filing legal material and evidence in accordance with strict GDPR guidelines

· Generating letters with enclosures and other legal mail

· Creating and updating spreadsheets

· Audio transcription

· Using Personal Injury Case Management System (PICMS) for case management

· Processing expenses

· Booking travel, accommodation and boardrooms

· Indexing and pagination

· Shelving and space utilization

· Scanning, copying and printing for trial bundles and disclosures