Ryan Jennings
bedw,war
Summary
Results-driven telesales professional with extensive experience in cold calling, customer liaison, and product demonstrations. Proficient in using Zoho & Salesi CRM for warm lead generation and maintaining client relationships. Committed to driving sales growth through strategic lead qualification and exceptional customer engagement.
Overview
13
13
years of professional experience
Work History
Business development manager
Fortoak
coleshill, West midlands
05.2024 - Current
- Generated leads to bring in new clients
- Contacted and converted potential customers via telephone, email and in-person enquiries.
- Designed strategy to win new business and maximise selling opportunities among existing clients, achieving lucrative results.
- Consistently exceeded revenue targets through new account development.
- Maintained client records in bespoke CRM systems, ensuring streamlined data processes for maximum efficiency.
- Grow accounts with new products
- Managed to grow sales month on month
- Make an average of 50 calls per day
FA Referee
Football Association
Coventry, West Midlands
08.2012 - Current
- Quick decision-making in a fast-paced and high-pressured environment
- Working alongside policies and processes as part of a wider organisational with national recognition
- Excellent communication skills
- Proven problem-solving and negotiation.
- Managed post-match records and reports.
- Ensured match rules were adhered to and appropriately punished infringements in line with regulations.
- Engaged professionally with coaches, players and other individuals, demonstrating leadership and respect.
- Liaised with sporting officials, coaches and players to discuss and promptly resolve conflicts.
Sales Development Representative
BCIS
coventry
04.2023 - 05.2024
- I started with 3 months training at qualified training company called Furza.
- Joined first Outbound sales team, Had to create sales process for SDR team and make sure it worked well with account managers within BCIS
- My main Duties include lots of outbound calls to potential clients, Understanding their needs and coming up with solutions to how I can help
- Worked hard to learn all products & services which allowed me to demonstrate to clients at a high degree
- Tracked KPIs and reported on findings to support senior-level decision-making with data-driven insights.
- Constantly going above sales targets month-on-month, Hitting yearly target after just 3 months in role
- Consistently learning new things about all different services provided to better knowledge and understand the benefits to each company
- Team player who is always happy to help other team members and make sure they understand their roles and how to improve.
- Proven myself as a valuable member of the team and would like to think I inspire people to do better.
- Always go above and beyond for clients, making sure to understand their needs and any challenges they face
Army Soldier reserve
The British Army
Coventry, West Midlands
07.2018 - 09.2023
- Trained to work in multiple teams in a variety of scenarios
- Trained in weapon handling
- Trained to a superior level of first aid with battlefield aid training
- Logistic trained to work safely in an army warehouse
- Continual upskilling
- Working within teams to problem-solve in a dynamic environment under high pressure.
- continuous training to make sure I am always learning and progressing on what I learned
- Performed fire team member duties during situational training exercises.
Amazon delivery driver
UKED-Amazon
Leicestershire
09.2018 - 01.2023
- Order preparation in line with policy and standards
- Excellent customer service delivery and engagement
- Managing and training new staff.
Sales Consultant/ Team leader
Life secure
Birmingham, West Midlands
01.2018 - 08.2018
- Assessed staff capacity to maximise office productivity levels
- Managed a team of staff members
- Performance managed to meet KPIs and improve performance
- Generation of new business through cold calls and warm leads
- Secured new clients through targeted prospecting and networking
- Handled credit and debit card payment processing to complete purchasing experience
- Managed after-sales experience to assess satisfaction and upsell.
- Identified prospect needs and offered appropriate products and services.
- Demonstrated products to encourage purchases by showcasing features and benefits.
- Increased revenue through upselling and consistent contract renewals.
- Took inbound calls from prospective clients, offering detailed quotations and breakdown of benefits.
Sales Office Manager
HHMPS -Hilton Hall managed print services
Birmingham, West Midlands
03.2016 - 08.2018
- Staff recruitment
- Established clear procedures for teamwork, document tracking and data reporting
- Delegated office administration tasks for smooth front-of-house management
- Organised training to teach new office workers policies & processes
- Performance management of team across multiple sites
- Resolved team conflicts and assisted with identified problems to maintain a sense of teamwork.
- Created and submitted progress reports to upper management.
- Delivered new hire training and mentored established staff on processes and procedures.
Sales Consultant
Safestyle uk
Coventry, West Midlands
10.2015 - 03.2016
- Liaised with customers to determine needs and provide recommendations
- Repeatedly exceeded performance and financial targets
- Responsible for financial elements and purchases
- Prepared quotes with accurate and competitive pricing to drive conversion
- Regular customer engagement and sales.
Education
Army Reserves: Military training -
The British Army Reserves
Coventry, West Midlands07.2020
NVQ Level 1: Mechanical engineering -
MGTS- Midland Group Training Service's
Coventry, West Midlands08.2012
GCSEs: School -
Nicholas Chamberlain Secondary School
Bedworth, WARWICKSHIRE08.2009
Skills
- Telesales
- Cold calling
- Customer liaison
- Product demonstrations
- Product and service knowledge
- Qualifying leads
- Warm lead generation
- Zoho CRM
- New business generation
References
References available upon request.
Timeline
Business development manager
Fortoak
05.2024 - Current
Sales Development Representative
BCIS
04.2023 - 05.2024
Amazon delivery driver
UKED-Amazon
09.2018 - 01.2023
Army Soldier reserve
The British Army
07.2018 - 09.2023
Sales Consultant/ Team leader
Life secure
01.2018 - 08.2018
Sales Office Manager
HHMPS -Hilton Hall managed print services
03.2016 - 08.2018
Sales Consultant
Safestyle uk
10.2015 - 03.2016
FA Referee
Football Association
08.2012 - Current
Army Reserves: Military training -
The British Army Reserves
NVQ Level 1: Mechanical engineering -
MGTS- Midland Group Training Service's
GCSEs: School -
Nicholas Chamberlain Secondary School
Similar Profiles
Dale PrimeDale Prime
Chief Procurement Officer - Belux and Netherlands at AtosChief Procurement Officer - Belux and Netherlands at Atos
Samantha MuncySamantha Muncy
Emergency Department, Registered Nurse at Clinch Valley Medical CenterEmergency Department, Registered Nurse at Clinch Valley Medical Center
Florin BadeciFlorin Badeci
Chef de partie at THATCHED TAVERNChef de partie at THATCHED TAVERN