Ryan Harris

• New fibre instillations, erecting new cables over head and pulling in new cables under ground, splicing cables.
• Copper: Installing new lines, maintaining and faulting on the copper telecoms network. Using technical programs when faulting such as, service performance graphs to identify and locate faults, fast test system, network records, hand held testers JDSU/VIAVI and much more. As a singleton worker I need to be self-sufficient but also know the right time to get assistance. Take ownership in the work. Managing my stores on the van so I can always complete a task efficiently.
• Working in both the overhead or underground network to ensure the best outcome for our customers.
• Always dealing with tight deadlines as most work needs to get completed on the day to get our customer up and running ASAP.

• Conducted defect inspections on product samples to uphold quality standards.
  Utilised digital measuring devices for precise verification of product specifications.
  Maintained attention to detail throughout quality control assessments.

Provided exceptional customer service as seasonal barista at Mt Ruapehu ski field.

Served beverages and snacks in a fast-paced environment to enhance guest experience at Breakers Bar Mt Maunganui.

• Addressed customer needs with effective solutions and support.
  Maintained focus during 10-hour plus shifts, ensuring consistent performance.
  Demonstrated quick and accurate decision-making in emergency situations.

• Addressed customer needs effectively and with professionalism.
  Maintained focus during 12-hour shifts to ensure high productivity.
  Demonstrated quick and precise decision-making in emergency situations.

• varied roles including client-facing and operational support.