Ryan Fairclough
Andover,Hampshire
Summary
Dynamic and adaptable professional with a strong foundation in collaborative teamwork and leadership skills. Demonstrates exceptional communication abilities and excels in customer service, fostering positive client relations. A dedicated team player committed to contributing effectively in dynamic work settings, with a focus on continuous improvement and achieving organisational goals.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work history
Crew Member
McDonald's
Andover, Hampshire
2022.11 - Current
- Assisted in staff training to enhance teamwork and improve service delivery.
- Offered menu recommendations based on customer preferences improving their dining experience.
- Operated cash registers accurately, ensuring proper handling of transactions.
- Delivered consistent high-quality service contributing to the positive reputation of our establishment.
- Supported management in administrative tasks enhancing operational efficiency.
- Collaborated with team members to maintain a friendly work environment promoting productivity.
- Handled high-pressure situations calmly providing solutions promptly.
- Executed daily operation procedures ensuring adherence to company's policies.
- Resolved customer complaints quickly, restoring trust in our service quality.
- Facilitated smooth flow of customers by effectively managing queues during rush hours.
- Maintained immaculate cleanliness standards by regularly cleaning and sanitising workstations.
- Adhered to strict hygiene practices while handling food ensuring safety at all times.
- Acted as team player by helping colleagues finish their tasks.
- Flexibly took on various roles to support workflow.
Education
GCSEs -
The Wellington Academy
Ludgershall, Wiltshire 2018.09 - 2021.06
Certificate of Higher Education - Multimedia
Andover College
Andover, Hampshire 2021.09 - 2022.07
Skills
- Quick adjustment to dynamic work settings
- Collaborative teamwork
- Leadership skills
- Communication skills
- Team player
- Customer Service / Relations
Affiliations
- Enjoy Driving
- Computing
- Curious about the mechanics behind systems and processes
References
References available upon request.
Timeline
Crew Member
McDonald's
2022.11 - Current
Certificate of Higher Education - Multimedia
Andover College
2021.09 - 2022.07
GCSEs -
The Wellington Academy
2018.09 - 2021.06