Ryan Edwards
Uckfield,East Sussex
Summary
Experienced construction and insurance repair professional with over 16 years’ experience, including business ownership, multi-trade operations, and surveyor roles. Known for a strong work ethic, reliability, and a professional approach with customers and colleagues. Background in football as a player and coach, developing strengths in leadership, communication, organisation, and teamwork. Loyal, honest, and solution-focused, with high personal standards and pride in delivering quality results.
Overview
14
14
years of professional experience
Work History
Site Surveyor
Self employed for SMARTROOF CONSTRUCTION LTD
London, Surrey
07.2020 - Current
- Itemise all areas of damage internal and external and form a scope of works to return the property to pre-damage condition.
- Phase management and coordination of speciasts trades for internal and external projects.
- Attend domestic and commercial properties to assess damage caused by flood, fire, theft, or impact, Internal and external.
- Ensuring specialist trades have up to date permits such as (hot works, working at height, waste disposal and manual handling)
- Take photos and videos to document the damage, walk through suggested repairs, and upon completion.
- Liaise with claim handlers, drying technicians, and structural engineers.
- Communicated with residents and policyholders to clarify the claims process.
- Documented potential hazards or obstacles, including parking restrictions, health and safety issues, and required permits, to mitigate risks.
- Managed repair work at various properties to ensure quality and compliance with standards.
- Implement quality control processes and identified defects for timely resolution.
- Managed ordering and delivery of construction materials to ensure timely availability for projects.
- Identified and engaged specialist tradespeople to ensure project quality.
- Collaborate with managing directors to organise and plan a schedule of works.
- Assisted with pricing private works and variations.
- Oversaw team performance and development, ensuring effective collaboration and productivity.
- Coordinated removal of waste materials from properties to ensure a clean and safe environment.
- Measuring and scaling room by room and drawing out basic floorplans.
- Documented findings and prepared detailed reports.
- Prepared comprehensive reports on survey findings, highlighting potential issues and recommending solutions.
- Facilitated discussions with customers regarding queries and concerns related to claims and the project choices.
- Identify asbestos products and materials within properties, raise concerns, and organise testing.
- Utilised damp meters regularly to assess moisture levels and document results.
Roofing contractor director
Self employed
London, Surrey
12.2011 - 04.2020
- Directed daily operations of small roofing and construction company, ensuring efficient workflow and project delivery.
- Liaised with various trades to coordinate project activities and timelines.
- Attended handover meetings to confirm client satisfaction with completed projects.
- Assessed snagging issues and repaired the identified problems.
- Management of staff members.
- Organising, ordering, and delivering materials.
- Oversaw waste management practices to maintain site cleanliness and safety.
- Removal and replacement of internal works such as kitchens, bathrooms, and decoration.
- Liaise with customers to discuss project planning, duration, and personal choices and additions.
- Coordinated schedule for site visits, quotation meetings, project start dates, and estimated completion dates to optimise workflow.
- Negotiated with clients to secure contracts.
- Manage various insurances and permits.
- Worked comfortably at heights and consistently followed safety procedures and regulations.
- Cleaned up sites after project completion, dismantled scaffolding and removed waste materials.
- Provided exceptional customer service, addressing client inquiries, concerns, and feedback promptly and professionally.
- Supervised personal protective equipment distribution to guarantee safety compliance on site.
- Negotiating with suppliers to secure the most cost-effective materials.
- Carry out roof surveys on domestic and commercial properties, and write and submit detailed reports.
- Undertaking roof repairs to pitched and flat roofs.
- Stripped roofs of damaged tiles or slates, and made necessary repairs.
- Replaced damaged or rotting roof components with new parts to prevent leaks.
Education
NVQ Level 3 - Carpentry and Joinery
Croydon College
Croydon2009
NVQ Level 2 - Roofing and tiling
South coast roof training
Norwood, CRY2009
NVQ Level 2 - Carpentry and Joinery
Croydon College
Croydon2008
Skills
- Project management
- Risk assessment and method statement
- Quality control
- Customer service
- Asbestos identification
- Construction materials management
- Team leadership
- Cost estimation
- Site safety compliance
- Effective communication
- Problem solving
- Self motivated
- Team collaboration
- Time-management
- Decision making
- Active listening
- Construction industry knowledge
- Relationship-building
- Customer engagement
- Client relations
- Verbal/written communication
- Quality Assurance
- Negotiation and persuasion
- Conflict Resolution
- Full UK driving licence
- Competant IT skills
Languages
Italian
Intermediate
B1
Hobbies and interests
- Golf
- Football
- General knowledge quizzing
- Spending time with my daughter and family
- Travelling
- Learning Italian
- Cooking
- Films
Timeline
Site Surveyor
Self employed for SMARTROOF CONSTRUCTION LTD
07.2020 - Current
Roofing contractor director
Self employed
12.2011 - 04.2020
NVQ Level 3 - Carpentry and Joinery
Croydon College
NVQ Level 2 - Roofing and tiling
South coast roof training
NVQ Level 2 - Carpentry and Joinery
Croydon College