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Associate principal engineer

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Proven IT professional with a track record of optimizing system performance and enhancing exceptional user support in Power grid, Mining, logistics, oil, and gas industries. Skilled in Active Directory and analytical problem-solving, I excel in leadership and effective communication. Demonstrated success in implementing preventive measures to reduce downtime, significantly improving operational efficiency.

With 13 years of hands-on experience in IT administration, extensive technical expertise is applied to effectively manage and optimize IT systems. Certifications, including CCNA, MCSE, Office 365 Administration, and Azure Active Directory, enable oversight of complex networks, cloud solutions, and system infrastructures. A proactive, detail-oriented approach ensures seamless IT operations in alignment with industry best practices. The proven track record includes implementing innovative solutions, enhancing system performance, and minimizing downtime, significantly contributing to organizational productivity and success. A strong focus on problem-solving and continuous improvement drives efficiency in diverse IT environments.

Experienced IT Support Engineer known for resolving technical issues and enhancing system performance. Skilled at troubleshooting, network administration, and providing top-notch user support. Delivered seamless IT solutions that improved operational efficiency and user satisfaction.

Experienced IT Executive and System Administrator adapt at diagnosing and resolving hardware, software, and network issues efficiently. Skilled in delivering exceptional customer service, collaborating with cross-functional teams, and optimizing IT systems for enhanced productivity. Committed to staying updated on emerging technologies to provide innovative solutions and exceed organizational goals. Having an experience more than 5 years in IT industry. Strategically minded professional in technology management, known for high productivity and efficient task completion. Skilled in cloud computing, cybersecurity, and project management. Excel at leadership, communication, and problem-solving to navigate complex challenges and drive team success.

Ryan Dougill

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IT support engineer

IT support engineer

IT support engineer

Education

BTEC - Information Technology

BTEC - National Foundation Deploma RQF in Information Tec

GCSEs - English

VE Award -

VE Award -

BTEC - Performing Arts

GCSEs - Science

BTEC - Enterprise

GCSEs - Maths

GCSEs - History

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IT support engineer

IT support engineer

IT support engineer

BTEC - Information Technology

BTEC - National Foundation Deploma RQF in Information Tec

GCSEs - English

VE Award -

VE Award -

BTEC - Performing Arts

GCSEs - Science

BTEC - Enterprise

GCSEs - Maths

GCSEs - History

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