Summary
Overview
Work history
Education
Skills
References
Timeline
Generic

Ryan Crawford

AYR,AYRSHIRE

Summary

A dynamic manager who will enthusiastically progress and deliver the strategic needs of the business. Presently working as Area lens Consultant within a leading Optical Care provider, successfully progressed previously from Junior Lab technician to Store Manager of a £1.2M Store. Energetic leader, team player and motivator delivering results through Key Performance Indicators (KPIs) and leading by example. Managed and developed teams from 3-20 team members. Listens to customers and company needs and then by working across functions, delivers results that meet or may exceed expectations. Now has 10 years Business to Business experience from working the field on a daily basis. Has taken the current region from £230k per annum to over £1M and has gained growth every year since 2018. I am an honest hard working, reliable person who has worked extremely hard within different environments to gain the experience that I have today.

Results-driven Regional Account Manager with knack for building client relationships and driving sales growth. Delivered significant revenue increases by developing tailored strategies and negotiating key contracts. Boosted client satisfaction through proactive communication and solution-focused approaches.


All the skills I have achieved are transferable to work within different work place sectors and I am keen to learn more skills within new roles or businesses.

Overview

10
10
years of professional experience

Work history

Regional account manager

Shamir UK Ltd
UK, South Ayrshire
04.2018 - Current
  • Established budgets for programme activities and controlled expenditure to meet targets.
  • Provided comprehensive reports on market trends, helping inform business decisions.
  • Streamlined operational processes to enhance overall productivity.
  • Improved customer satisfaction by conducting regular product demonstrations and trainings.
  • Used multi-source data to determine sales and delivery terms for products and services.
  • Collaborated with marketing department to organise promotional events, generating brand awareness.
  • Optimised sales methods to best engage, acquire and retain customers.
  • Generated accurate summaries and YoY growth percentage for accounts.
  • Defined business strategies and roadmaps to drive performance across sales, promotions and marketing departments.
  • Established new client relationships, resulting in increased business opportunities.
  • Trained new hires in sales techniques for improved performance results.
  • Implemented effective sales strategies, contributing to revenue growth.

Regional sales manager

Modern Eyewear
Glasgow, Glasgow City
05.2017 - 04.2018
  • Conducted an average of 80 sales calls per month leading to £ 30,000+ sales averages.
  • Achieved consistent market growth with effective territory management.
  • Forged productive relationships with key clients to enhance customer loyalty.
  • Developed competitive pricing strategies for increased market share.
  • Led team training sessions to increase product knowledge and sales techniques.
  • Supported front-line sales teams with well-coordinated administrative operations.

Account manager

Cecop Uk Ltd
UK
04.2015 - 07.2017
  • Trained and mentored new account representatives to deliver outstanding service.
  • Monitored customer trends and account performance to proactively identify and rectify challenges.
  • Analysed sales data for identifying opportunities for growth.
  • Enhanced new business acquisition through strategic networking and lead generation.
  • Managed business relationships to ensure loyalty and long-term commitment.
  • Negotiated contracts to secure profitable deals.
  • Delivered presentations to potential clients, securing new business partnerships.

Education

Chemistry, Drama, English, French, Mathematics, Modern Studies, Office And Information Studies, Physical Education

Skills

  • Communication
  • Negotiation
  • Team Work
  • Project Management
  • Planning
  • Organisation
  • Co-ordination
  • Problem Solving
  • Time Management
  • Analytical Skills
  • Diagnostic Skills
  • Staff training and development
  • Customer engagement
  • Relationship-building and management
  • Database management
  • Sales Leadership
  • Resilience under pressure
  • Coordinating documents
  • Business negotiation
  • Employee mentoring

References

References available upon request.

Timeline

Regional account manager

Shamir UK Ltd
04.2018 - Current

Regional sales manager

Modern Eyewear
05.2017 - 04.2018

Account manager

Cecop Uk Ltd
04.2015 - 07.2017

Chemistry, Drama, English, French, Mathematics, Modern Studies, Office And Information Studies, Physical Education

Ryan Crawford