Ryan Carson
Bathgate,Scotland
Summary
Diligent and responsible, bringing strong organisational skills and reliable time management to ensure timely deliveries and safe driving practices. Proficient in navigating various routes and maintaining vehicle conditions, coupled with excellent communication and problem-solving abilities. Committed to contributing to success and efficiency.
Overview
12
12
years of professional experience
Work history
Bus Driver
Lothian Buses
Edinburgh
06.2022 - 08.2026
- Complied with traffic rules and regulations to operate vehicles in safe, legal manner.
- Fostered safe bus environment by enforcing rules of conduct for all passengers.
- Picked up and dropped off riders at specific locations following strict time schedules.
- Reported delays, accidents, or other traffic and transportation situations To Control Room.
- Completed daily vehicle inspections and reported any issues to supervisors.
- Reported accidents, vehicle damage and passenger injuries, completing corresponding reports for management.
- adhered to driving hours and regulations
- Managed difficult situations calmly, creating a peaceful environment onboard.
Sapper, Royal engineer, PTI
British Army
Cumbernauld
09.2024 - 08.2026
- Troubleshot minor problems and reported larger technical issues.
- Worked with coworkers to complete tasks.
- Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives.
- Identified ways to improve efficiency in operations and went to command to suggest improvements to speed up processes.
- Focused on learning new skills and looking for ways to help regiment by applying for courses that not many people have in regiment.
Customer adviser
Tesco
Dalkeith
11.2017 - 06.2022
- Take in deliveries.
- Fill shelves and ensure dates are rotated.
- Tidy up shop floor near end of shift so floor is clear for shoppers.
- Remained open to feedback from supervisor and peers to build and improve skills set.
- Assisted with training and mentoring new team members.
- Processed orders, returns, and exchanges in an accurate and efficient manner.
Customer adviser, Driver
B&Q
Edinburgh
04.2019 - 04.2022
- Deliver parcels safely and undamaged.
- Check vans off at start of shift.
- Make sure correct items correspond with delivery notes.
- Place orders for store delivery and click & collect if other stores have stock to enable customers to get what they require.
- Built sustainable relationships and trust with customer accounts using open and interactive communication.
- Handled escalated calls professionally by listening carefully to the needs of each individual customer before offering appropriate solutions.
- Obtained and examined relevant information to assess validity of complaints and determine possible causes.
- Create run out sheet to ensure deliveries where delivered on time.
Customer assistant
Breadwinner Bakery
Edinburgh
09.2014 - 11.2017
- Pack products for customer orders.
- Slice bread for deliveries.
- Process customer orders.
- Bagged and packaged purchases and wrapped gifts.
- Cleaned shelves, counters, and tables.
- Demonstrated use and operation of merchandise.
Education
Retail skills level 5 SCQF -
National enterprise and employability level 4 SCQF - undefined
British safety council level 1 health and safety at work - undefined
Physical education standard grade - undefined
Craft and design standard grade - undefined
French standard grade - undefined
Mathematics standard grade - undefined
Computing studies standard grade - undefined
English standard grade - undefined
Modern studies standard grade - undefined
Skills
- Good time keeping
- Teamwork
- Adaptability
- Fast-paced work
- Problem solving
- Solution-oriented
- Willingness to learn
- Flexibility
- Task prioritization
- Multi-tasking
- Working under pressure
- Approachability
- Supportiveness
- Discipline
- Digital tachograph card holder
- Directions interpretation
- Knowledge of uk roads
- Driving in difficult conditions
- GPS navigation usage
- Traffic laws knowledge
Timeline
Sapper, Royal engineer, PTI
British Army
09.2024 - 08.2026
Bus Driver
Lothian Buses
06.2022 - 08.2026
Customer adviser, Driver
B&Q
04.2019 - 04.2022
Customer adviser
Tesco
11.2017 - 06.2022
Customer assistant
Breadwinner Bakery
09.2014 - 11.2017