I bring a hard-working, enthusiastic attitude to
everything I do. As someone who is eager to learn, I
have a great desire to solve problems and help
people. Communication is one of my strengths, and I
enjoy working towards goals both professionally and
personally. Whether working independently or as
part of a team, I am happy to bring my energy and
commitment to any challenge.
Outside of work I enjoy training at my local gym, socialising and eating out. My goal over the next 12 months is to pass my driving test and read more books.
• Engaged with customers daily, providing high-quality
service and support in a busy hotel environment.
• Successfully upsold premium rooms and services to
enhance guest experiences and increase hotel revenue.
• Managed guest complaints and reviews on various
platforms, ensuring concerns were addressed promptly
and professionally, leading to improved guest satisfaction
ratings.
• Responsible for cash handling, including safe counting
and balancing cash machines, demonstrating strong
attention to detail and accuracy.
• Conducted room showcasing to potential guests,
highlighting features and benefits to boost room sales.
• Promoted and upsold hotel food and drink offerings,
contributing to an increase in the dining and bar service
uptake.
● GRP weather proofing
● Labouring
● Assembling furniture products.
● Delivery and collection of items from customers.
● Liaise with customers for sale and delivery.
● Setup and assist with the market stand.
● Communicating with tenants about work schedules.
● Stripping empty office units ready for refurbishment
● Prepping walls and surfaces.
● Assisting with electrical work, lights and heaters.
● Painting walls, ceilings and woodwork.
I have also completed the following training over the last few years:
● CBT (Bike license)
● CSCS (Green labourers card)
● Working at Height (Health & safety)
● IPAF (Mewp training)
● PASMA (Tower scaffolding)