Ryan Beldeau Simpson
Folkestone,Kent
Summary
Results-driven retail operations coordinator with extensive experience in store management and operational excellence. Expertise in enhancing sales performance, optimizing profitability, and streamlining processes through strategic data analysis. Proven ability to develop high-performing teams and manage large-scale projects in premium retail environments.
Overview
26
26
years of professional experience
Work History
Retail Operations Coordinator
Fred Perry
London
07.2024 - Current
- Data extraction, analysis & trade reporting: Extracted raw sales data and weekly KPI metrics to create regional trade reports; transformed complex numbers into actionable insights that informed trade strategies and enhanced store performance.
- Store Openings, Closures & Infrastructure: Handled the full back-of-house operational setup for store openings and closures, planning out stockroom layouts to make the best use of space and keep stock moving efficiently.
- Systems Implementation & Finance Setup: Managed the technical and admin setup for new stores, setting up store financial accounts and configuring backend inventory systems to ensure accurate daily sales and finance tracking.
- Financial accountability & loss prevention: Managed store accounts, reconciled petty cash, and conducted full stock audits; collaborated with Finance team to investigate cash and stock discrepancies, minimising shrinkage.
- Inventory Control & Auditing: Managed and monitored weekly category stock counts to keep inventory accurate, and pulled together the bi-annual stock-take results to highlight loss trends for senior management.
- Regional Stock Support & Incident Reporting: Travelled to support other stores across the region with their full-store stock takes, helping teams find the root causes of major discrepancies and putting together official theft and loss reports.
- Project Leadership & Staff Training: Led the rollout of new company policies and completely re-developed the induction and onboarding process to get new starters up to speed much faster.
- CRM & Customer Retention: Drove customer loyalty and repeat business by tracking digital receipt uptake and looking at returning customer habits to help shape local marketing ideas.
- Operations & event management: Coordinated logistics for regional manager meetings and corporate events—booking travel, accommodation, and managing budgets—serving as primary liaison between stores and Head Office.
Store Manager Outlet
Fred Perry
Ashford
08.2021 - 07.2024
- Managing and motivating a team to increase sales performance
- Conducted interviews, appraisals, and performance reviews while providing training and development to enhance team capabilities.
- Analyzing sales figures and forecasting future sales
- Managed stock levels, made key decisions on stock control, and maintained product visual merchandising standards to optimise inventory turnover.
- Organising special promotions, displays and events
- Updating colleagues on business performance, new initiatives
- Strengthened communication and cooperation with Outlet Center management to improve operational synergy.
- Managed store costs to minimise waste and control wage budgets and general expenditure, ensuring financial sustainability.
Concession Manager
Allsaints
Canterbury
10.2019 - 08.2021
- Drive ad improve the sales performance of an historically under-performing store.
- Increase sales through effective and consistent Visual Merchandising and Product knowledge.
- Managed male and female departments for leading fashion brand in host department store, ensuring alignment with brand standards and customer expectations.
- Executed full recruitment process for retail stylist team, sourcing and onboarding candidates to create a skilled and cohesive team.
- Managing store costs efficiently to minimise waste, wage budgets and general expenditure.
- Develop and maintain operational procedures in store.
- Developed strong relationships with host store management to enhance collaboration and operational efficiency.
- Supported timely delivery of store expansion projects ensuring outstanding quality and standards.
- Carried out rigorous audits with meticulous attention to accuracy.
Ward Clark - Accident and Emergency Department
East Kent University Health Trust
Ashford
09.2018 - 08.2019
- Working at one of the busiest Emergency departments in East Kent Trust
- Demonstrated ability to multitask effectively during high-demand periods.
- Supported medical staff by managing administrative duties, updating patient records, and uploading medical results.
- Logged patient details accurately and efficiently to enhance record-keeping.
- Delivered high-quality customer service to patients and families.
- Assisted Majors department with administrative tasks.
- Provided coverage support at other major sites within the trust.
Store Manager
Hotel Chocolat
London
04.2016 - 04.2018
- Achievement of Budget in terms of profitability with store £1.m - £1.8m.
- Increased sales through effective visual merchandising and product knowledge, enhancing customer experience.
- Delivery of exceptional Customer engagement measured through consistent performance.
- Managing store costs efficiently to minimise waste, wage budgets and general expenditure.
- Managed up to 20 sales associates, 5 team leaders, and 2 assistant managers, fostering a collaborative team environment.
- Recruitment of Sales Advisers and managers for the London stores.
- Project managed new store openings.
- Developed and simplified daily sales monitoring tools, improving visibility and performance tracking across retail estate.
- Area Visual Merchandise store manager - supporting head office with area implementation.
- Additional role of Learning & Development Coach for the London region.
- Coordinated HR meetings to resolve staffing issues and establish policies.
Store Manager
Ann Summers
Brighton
09.2015 - 03.2016
Store Manager
Hotel Chocolat
London
09.2013 - 09.2015
Retail Propositions Executive - Head Office
Three Mobile
Maidenhead
10.2007 - 08.2013
Assistant Manager
02 Mobile
Ashford
10.2000 - 10.2005
Education
BTEC - Performing Arts
Thanet College
Broadstairs01-1999
GCSEs -
Hereson Boys School
Ramsgate01-1997
Skills
- Inventory management
- Loss prevention
- Customer service
- Operations management
- Project management
- Performance management
- Team Coaching
- Training and development
- Data analytics
- Time management
- Effective communication
Custom
References on request
Accomplishments
- MHFA - Trained Mental Health First Aider - through MHFA-UK
Timeline
Retail Operations Coordinator
Fred Perry
07.2024 - Current
Store Manager Outlet
Fred Perry
08.2021 - 07.2024
Concession Manager
Allsaints
10.2019 - 08.2021
Ward Clark - Accident and Emergency Department
East Kent University Health Trust
09.2018 - 08.2019
Store Manager
Hotel Chocolat
04.2016 - 04.2018
Store Manager
Ann Summers
09.2015 - 03.2016
Store Manager
Hotel Chocolat
09.2013 - 09.2015
Retail Propositions Executive - Head Office
Three Mobile
10.2007 - 08.2013
Assistant Manager
02 Mobile
10.2000 - 10.2005
BTEC - Performing Arts
Thanet College
GCSEs -
Hereson Boys School