Ryan Beldeau Simpson
Folkestone,Kent
Summary
Results-driven retail operations coordinator with extensive experience in store management and operational excellence. Expertise in enhancing sales performance, optimizing profitability, and streamlining processes through strategic data analysis. Proven ability to develop high-performing teams and manage large-scale projects in premium retail environments.
Overview
26
26
years of professional experience
Work History
Retail Operations Coordinator
Fred Perry
London
2024.07 - Current
- Data extraction, analysis & trade reporting: Extracted raw sales data and weekly KPI metrics to create regional trade reports; transformed complex numbers into actionable insights that informed trade strategies and enhanced store performance.
- Store Openings, Closures & Infrastructure: Handled the full back-of-house operational setup for store openings and closures, planning out stockroom layouts to make the best use of space and keep stock moving efficiently.
- Systems Implementation & Finance Setup: Managed the technical and admin setup for new stores, setting up store financial accounts and configuring backend inventory systems to ensure accurate daily sales and finance tracking.
- Financial accountability & loss prevention: Managed store accounts, reconciled petty cash, and conducted full stock audits; collaborated with Finance team to investigate cash and stock discrepancies, minimising shrinkage.
- Inventory Control & Auditing: Managed and monitored weekly category stock counts to keep inventory accurate, and pulled together the bi-annual stock-take results to highlight loss trends for senior management.
- Regional Stock Support & Incident Reporting: Travelled to support other stores across the region with their full-store stock takes, helping teams find the root causes of major discrepancies and putting together official theft and loss reports.
- Project Leadership & Staff Training: Led the rollout of new company policies and completely re-developed the induction and onboarding process to get new starters up to speed much faster.
- CRM & Customer Retention: Drove customer loyalty and repeat business by tracking digital receipt uptake and looking at returning customer habits to help shape local marketing ideas.
- Operations & event management: Coordinated logistics for regional manager meetings and corporate events—booking travel, accommodation, and managing budgets—serving as primary liaison between stores and Head Office.
Store Manager Outlet
Fred Perry
Ashford
2021.08 - 2024.07
- Managing and motivating a team to increase sales performance
- Conducted interviews, appraisals, and performance reviews while providing training and development to enhance team capabilities.
- Analyzing sales figures and forecasting future sales
- Managed stock levels, made key decisions on stock control, and maintained product visual merchandising standards to optimise inventory turnover.
- Organising special promotions, displays and events
- Updating colleagues on business performance, new initiatives
- Strengthened communication and cooperation with Outlet Center management to improve operational synergy.
- Managed store costs to minimise waste and control wage budgets and general expenditure, ensuring financial sustainability.
Concession Manager
Allsaints
Canterbury
2019.10 - 2021.08
- Drive ad improve the sales performance of an historically under-performing store.
- Increase sales through effective and consistent Visual Merchandising and Product knowledge.
- Managed male and female departments for leading fashion brand in host department store, ensuring alignment with brand standards and customer expectations.
- Executed full recruitment process for retail stylist team, sourcing and onboarding candidates to create a skilled and cohesive team.
- Managing store costs efficiently to minimise waste, wage budgets and general expenditure.
- Develop and maintain operational procedures in store.
- Developed strong relationships with host store management to enhance collaboration and operational efficiency.
- Supported timely delivery of store expansion projects ensuring outstanding quality and standards.
- Carried out rigorous audits with meticulous attention to accuracy.
Ward Clark - Accident and Emergency Department
East Kent University Health Trust
Ashford
2018.09 - 2019.08
- Working at one of the busiest Emergency departments in East Kent Trust
- Demonstrated ability to multitask effectively during high-demand periods.
- Supported medical staff by managing administrative duties, updating patient records, and uploading medical results.
- Logged patient details accurately and efficiently to enhance record-keeping.
- Delivered high-quality customer service to patients and families.
- Assisted Majors department with administrative tasks.
- Provided coverage support at other major sites within the trust.
Store Manager
Hotel Chocolat
London
2016.04 - 2018.04
- Achievement of Budget in terms of profitability with store £1.m - £1.8m.
- Increased sales through effective visual merchandising and product knowledge, enhancing customer experience.
- Delivery of exceptional Customer engagement measured through consistent performance.
- Managing store costs efficiently to minimise waste, wage budgets and general expenditure.
- Managed up to 20 sales associates, 5 team leaders, and 2 assistant managers, fostering a collaborative team environment.
- Recruitment of Sales Advisers and managers for the London stores.
- Project managed new store openings.
- Developed and simplified daily sales monitoring tools, improving visibility and performance tracking across retail estate.
- Area Visual Merchandise store manager - supporting head office with area implementation.
- Additional role of Learning & Development Coach for the London region.
- Coordinated HR meetings to resolve staffing issues and establish policies.
Store Manager
Ann Summers
Brighton
2015.09 - 2016.03
Store Manager
Hotel Chocolat
London
2013.09 - 2015.09
Retail Propositions Executive - Head Office
Three Mobile
Maidenhead
2007.10 - 2013.08
Assistant Manager
02 Mobile
Ashford
2000.10 - 2005.10
Education
BTEC - Performing Arts
Thanet College
Broadstairs1999-01
GCSEs -
Hereson Boys School
Ramsgate1997-01
Skills
- Inventory management
- Loss prevention
- Customer service
- Operations management
- Project management
- Performance management
- Team Coaching
- Training and development
- Data analytics
- Time management
- Effective communication
Custom
References on request
Accomplishments
- MHFA - Trained Mental Health First Aider - through MHFA-UK
Timeline
Retail Operations Coordinator
Fred Perry
2024.07 - Current
Store Manager Outlet
Fred Perry
2021.08 - 2024.07
Concession Manager
Allsaints
2019.10 - 2021.08
Ward Clark - Accident and Emergency Department
East Kent University Health Trust
2018.09 - 2019.08
Store Manager
Hotel Chocolat
2016.04 - 2018.04
Store Manager
Ann Summers
2015.09 - 2016.03
Store Manager
Hotel Chocolat
2013.09 - 2015.09
Retail Propositions Executive - Head Office
Three Mobile
2007.10 - 2013.08
Assistant Manager
02 Mobile
2000.10 - 2005.10
BTEC - Performing Arts
Thanet College
GCSEs -
Hereson Boys School