
Dynamic professional with expertise in marketing, project management, and team leadership. Demonstrates proficiency in customer service and inventory management, coupled with adaptability and problem-solving skills. Skilled in ICT, data analysis, and social media platforms mastery, offering influencer marketing insights and analytics interpretation. Committed to brand understanding and innovative approaches while embracing constructive criticism. Aspires to leverage these competencies towards impactful career growth within the industry.
• Handled over 10 calls per day.
• Coordinated team meetings to boost communication and productivity.
• Processed invoices to ensure timely payments and uphold fiscal responsibility.
• Facilitated operations through efficient task management and correspondence handling.
• Maintained digital database, improving accessibility of information.
• Recorded meeting minutes accurately to enhance accountability and record keeping.
• Provided customer service, achieving high levels of satisfaction.
• Supported staff with administrative tasks, alleviating workload stress.
• Handled confidential information with discretion and integrity.
• Generated over 264 Million views this year.
• Scaled account to 1.1M+ followers.
• Engaged with online communities to foster brand loyalty.
• Responded to audience feedback and comments, fostering sense of community and brand loyalty.
• Analysed performance metrics to refine content strategy.
• Monitored social media channels, increased brand awareness.
• Worked on multiple platforms simultaneously, enhanced digital presence.
• Used SEO techniques, improved website visibility.
• Managed social media accounts, creating and scheduling posts to maintain active online presence.
• Assisted customers with inquiries and provided excellent customer service.
• Managed inventory by stocking shelves and ensuring products were organised.
• Maintained operations and cleanliness during night shifts.
• Adapted to working long hours and managing tasks efficiently during night shifts.
• Worked 12+ hour shifts demonstrating stamina and endurance.
• Adapted quickly to changing conditions and handled various tasks efficiently.
• Assisted with operations on the fishing boat, ensuring safety and productivity.
• Developed strong problem-solving skills and the ability to think quickly under pressure.
Marketing
Project Management
Adaptability in finance
Team Leadership
Customer Service
Inventory Management
Adaptability
Problem-Solving
ICT Proficiency
Data analysis competency
Analytics interpretation
Brand understanding
Innovative approach
Constructive criticism acceptance
Personal finance management
Built a social Media Presence with over 1.1 Million followers.
Graduated Business Management with a 2:1 at Swansea University