Rvnge_comet

- Help run the Director of Inflight in the day to day running of Inflight.

- Run the department in the Directors absence, such as helping with Disciplinaries, Recruitment, Department changes and much more.

- Supervise all crew and monitor their performance to ensure they operate at their maximum capacity.

- Train the next generation of Inflight to the highest standard, acting as a role model.

- Assessed potential flight risks for enhanced passenger safety

- Ensured timely departures by coordinating with pilots, ground crew and cabin crew.

- Improved communication efficiency with simultaneous management of multiple radio frequencies.

- Assisted in conducting pre-flight briefings, fostering effective communication among team members.

- Resolved any customer service complaints during the flight.

- Assigned Customer service roles to ensure the airport had a enhanced passenger experience.

- Managed data effectively, providing key information for decision-making processes.

- Handled crisis situations calmly, ensuring minimal disruption to services.

- Longest serving dispatcher.

- Supervised food and beverage distribution, ensuring prompt and courteous service to passengers.

- Conducted routine checks of the cabin before take-off to guarantee cleanliness and orderliness.

- Collaborated with the crew to deliver excellent customer service.

- Facilitated crew briefings prior to each flight for efficient coordination of duties.

- Communicated effectively with passengers, providing clear instructions during takeoff, landing, and emergencies.

- Handled incident reports post-flight, supporting continuous improvement efforts in service delivery.

- Contributed to high customer satisfaction levels via exceptional interpersonal skills and attention to detail during in-flight services delivery.

- Created a welcoming atmosphere through friendly interactions with passengers.

- Collaborated effectively with other crew members to provide seamless service, improving overall flight experience.

- Ensured safety regulations compliance for passenger security.

- Took the responsibility of creating the Inflight Roster and ensure this was released on time every week and all crew members had an equal chance of flying.

- Delivered all Indiviual rosters in a proffessional and timely manner, created this with Senior Management.

- Helped remake the Inflight Training course, including the conversion exam.

- Led a year group of year 7 students.

- Brought in new behavior policies to help imrpove the overall behaviour.

- Condcuted regular meetings with Students to monitor progress.

- Reported directly to the school leadership to inform them of my year group and how I am improving.

- Worked in a team of four to help deliver the best for our year group.

- Ensured attendance reports were released on time.

- Ensured all of my crew members upheld SEP standards.

- Dealt with Disciplinary actions where required.

- Held weekly meetings, informing my team what went well (WWW) and even better if (EBI).

- Acted as a role model for my base.