Ruvimbo Sandra Wakatama
East London,South Africa
Summary
Dedicated professional with a strong foundation in communication, listening, and teamwork. Demonstrates exceptional empathy and organisational skills, adept at supporting family members and adapting to patient needs. Committed to leveraging these competencies to enhance patient care and support within healthcare environments.
Compassionate Healthcare Assistant with a comprehensive background in effective, efficient care of elderly patients in care home settings. Providing exceptional care, thorough monitoring and dedication to safe nursing practices for continued patient trust. Maintaining excellent levels of patient care through continued kindness and commitment to safe working practices.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Healthcare Assistant
Van den Berg Family
East London, South Africa
02.2023 - Current
- Ensured infection control measures were adhered to strictly for a safe environment for both staff and patients alike.
- Handled challenging behaviour from dementia-affected individuals effectively without resorting to force or intimidation.
- Collaborated with nurses to provide comprehensive patient care, ensuring a smooth recovery path.
- Monitored vital signs of patients with meticulous attention to detail for accurate readings.
- Assisted in patient care, improved comfort and well-being.
- Managed personal hygiene of bed-bound patients, maintained dignity and respect at all times.
- Coordinated activities that encourage social interaction amongst residents within the care home setting to foster a sense of community spirit among them .
Healthcare Assistant
Belvedere Satellite Clinic
Harare, Zimbabwe
11.2021 - 01.2022
- Coordinated activities that encourage social interaction amongst residents within the care home setting to foster a sense of community spirit among them .
- Handled challenging behaviour from dementia-affected individuals effectively without resorting to force or intimidation.
- Escorted patients for tests or procedures within the hospital premises whilst ensuring their safety and comfort.
- Monitored vital signs of patients with meticulous attention to detail for accurate readings.
- Worked closely with nurses to maintain high levels of communication.
- Completed care documentation and monitored patient progress to achieve up-to-date records.
- Monitored client health conditions and reported immediate issues to manager.
- Safely escorted patients during medical appointments and hospital visits.
- Administered blood tests and blood pressure checks.
- Built caring, supportive relationships with residents, enhancing daily life through personalised care.
- Safely escorted patients to and from medical appointments and hospital visits.
Cashier
Bon Marche
Harare, Zimbabwe
01.2020 - 07.2021
- Collaborated closely with store management for daily operations success.
- Trained new cashiers on store policies and procedures to maintain standards.
- Enhanced customer satisfaction by promptly addressing issues and concerns.
- Assisted customers with enquiries to enhance their shopping experience.
- Handled high volumes of transactions during holiday seasons efficiently.
- Identified counterfeit notes whilst handling cash, ensuring financial security.
- Demonstrated patience while dealing with difficult customers, maintaining professionalism.
Shop Assistant
Restaurant
Harare, Zimbabwe
02.2019 - 12.2020
- Improved product visibility with strategic shelf arrangements.
- Built rapport with frequent shoppers to foster loyal customer base.
- Conducted price checks at request of customers for clear communication on cost.
- Directed customers towards fitting rooms when needed for convenient try-on experience.
- Collaborated effectively with team members during busy periods.
- Maintained clean, appealing shop environment for comfortable shopping experience.
- Greeted every customer warmly, promoting friendly atmosphere.
Education
GCSEs - Maths , English, Geography. History, Shona
Dendera High Shool
Zimbabwe 01.2015 - 12.2018
Skills
Communication
Listening
Teamwork
Empathy
Oraganisational
- Supporting family members
- Adapting to patient needs
Affiliations
- Reading, Cooking, Cleaning
Certification
GCSEs O' Level
Drivers License
IELTS English
Languages
English
Beginner
Timeline
Healthcare Assistant
Van den Berg Family
02.2023 - Current
Healthcare Assistant
Belvedere Satellite Clinic
11.2021 - 01.2022
Cashier
Bon Marche
01.2020 - 07.2021
Shop Assistant
Restaurant
02.2019 - 12.2020
GCSEs - Maths , English, Geography. History, Shona
Dendera High Shool
01.2015 - 12.2018
GCSEs O' Level
Drivers License
IELTS English
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